Investigating touchscreen typing: the effect of keyboard size on typing speed

Two studies investigated the effect keyboard size has on typing speed and error rates for touchscreen keyboards using the lift-off strategy. A cursor appeared when users touched the screen and a key was selected when they lifted their finger from the screen. Four keyboard sizes were investigated ranging from 24.6 cm to 6.8 cm wide. Results indicate that novices can type approximately 10 words per minute (WPM) on the smallest keyboard and 20 WPM on the largest. Experienced users improved to 21 WPM on the smallest keyboard and 32 WPM on the largest. These results indicate that, although slower, small touchscreen keyboards can be used for limited data entry when the presence of a regular keyboard is not practical. Applications include portable pocket-sized or palmtop computers, messaging systems, and personal information resources. Results also suggest the increased importance of experience on these smaller keyboards. Research directions are suggested.     

Acceptance of the adjustable keyboard

The acceptance of a split keyboard with a user-adjustable angle (adjustable keyboard) and its impact on postural discomfort and general comfort of users was tested in a comparative laboratory experiment with 26 typists as subjects. The comparison was made with a standard keyboard. The results were interpreted using the findings of an earlier field study with another split keyboard with a fixed angle between the halves of the device. Both split keyboards improved postural comfort; however, the period of familiarization was much longer with the fixed-angle split keyboard. Since the adjustable keyboard allows a change, in the angle from 0 to 30^°, a person's posture can be adopted on a step-by-step basis. Thus, the new adjustable design has much better prospects of being accepted in practice than former attempts where the value was more academic than practical. The analysis of throughput and errors, under self-determined angles of the test object and with an angle comparable with those of fixed-angle split keyboards, reveals that users in work situations are not likely to accept fixed-angle split keyboards (30°) since throughput is substantially reduced during the long period of familiarization, accompanied by a substantial increase in errors. The results of this study confirm the assumption that new adjustable split keyboard design, once accepted by the users, may improve postural comfort, general comfort, and reduce fatigue. These effects could be demonstrated both in a short-term experiment and a long-term field study. The basic design feature of the adjustable keyboard, adjustability, is in agreement with the conclusions of recent studies on the introduction of ergonomically designed keyboards.     

An evaluation of the ergonomics of three computer keyboards

The influence of keyboard design on hand position, typing productivity and keyboard preference was evaluated by comparing two segmented alternative designs with the linear standard keyboard. The FIXED alternative keyboard featured a split angle of 12 degrees and a moderate lateral inclination angle of 10 degrees. The adjustable OPEN alternative keyboard was used with a 15 degrees split setting, which resulted in a marked 42 degrees of demiboard lateral inclination. Sixteen typists, who completed 10 h of training on both alternative keyboards, were videotaped while typing set texts on all three keyboards. Forearm and wrist angles based on three-dimensional video analyses were significantly different (p<0.05) among the three designs tested. Both alternative keyboards placed the forearm and wrist closer to neutral positions than did the standard keyboard. While the OPEN keyboard reduced pronation, it simultaneously increased radial deviation. The FIXED keyboard kept the forearm in moderate pronation and the wrist closer to neutral. More time was spent in neutral and moderate ranges of wrist motion when subjects typed on the FIXED compared with the other two designs. With respect to the standard keyboard, typing productivity was reduced by 10% on the FIXED and 20% on the OPEN designs. No significant difference in preference was found between the standard and FIXED keyboards, both of which were preferred over the OPEN. It was concluded that, of the three keyboards evaluated, the FIXED design incorporated moderate changes to the standard keyboard. These changes promoted a more natural hand position while typing thereby reducing the potential for cumulative trauma disorders of the wrist. In addition, the FIXED design preserved a reasonable level of productivity and was well accepted by users.     

Effects of negatively sloped keyboard wedges on risk factors for upper extremity work-related musculoskeletal disorders and user performance

Several changes to computer peripherals have been developed to reduce exposure to identified risk factors for musculoskeletal injury, notably in keyboard designs. Negative keyboard angles and their resulting effects on objective physiological measures, subjective measures and performance have been studied, although few angles have been investigated despite the benefits associated with their use. The objective of this study was to quantify the effects of negative keyboard angles on forearm muscle activity, wrist posture, key strike force, perceived discomfort and performance and to identify a negative keyboard angle or range of keyboard angles that minimizes exposure to risk factors for hand/wrist injuries. Ten experienced typists (four males and six females) participated in a laboratory study to compare keyboard angles ranging from 0° to ?30°, at 10° increments, and a keyboard with a 7° slope, using a wedge designed for use with standard QWERTY keyboards. Repeatability of exposures was examined by requiring participants to complete two test sessions 1 week apart. Dependent variable data were collected during 10 min basic data entry tasks. Wrist posture data favoured negative keyboard angles of 0° (horizontal) or greater, compared to a positive keyboard angle of 7°, especially for the flexion/extension direction. In general, the percentage of wrist movements within a neutral zone and the percentages of wrist movements within ±5° and ±10° increased as keyboard angle became more negative. Electromyography results were mixed, with some variables supporting negative keyboard angles whilst other results favoured the standard keyboard configuration. Net typing speed supported the ?10° keyboard angle, whilst other negative typing angles were comparable, if not better than, with the standard keyboard. Therefore, angles ranging from 0° to ?30° in general provide significant reductions in exposure to deviated wrist postures and muscle activity and comparable performance.     

Theoretical upper and lower bounds on typing speed using a stylus and a soft keyboard

A theoretical model is presented to predict upper-and lower-bound text-entry rates using a stylus to tap on a soft QWERTY keyboard. The model is based on the Hick-Hyman law for choice reaction time, Fitts law for rapid aimed movements, and linguistic tables for the relative frequencies of letter-pairs, or digrams, in common English. The model's importance lies not only in the predictions provided, but in its characterization of text-entry tasks using keyboards. Whereas previous studies only use frequency probabilities of the 26 × 26 digrams in the Roman alphabet, our model accommodates the space har—the most common character in typing tasks. Using a very large linguistic table that decomposes digrams by position-within-words, we established start-of-word (space-letter) and end-of-word (letter-space) probabilities and worked from a 27 × 27 digram table. The model predicts a typing rate of 8.9wpm for novices unfamiliar with the QWERTY keyboard, and 30.1wpm for experts. Comparisons are drawn with empirical studies using a stylus and other forms of text entry.     

The effect of six keyboard designs on wrist and forearm postures

There is increasing evidence that alternative geometry keyboards may prevent or reduce arm pain or disorders, and presumably the mechanism is by reducing awkward arm postures. However, the effect of alternative keyboards, especially the new designs, on wrist and arm postures are not well known. In this laboratory study, the wrist and forearm postures of 100 subjects were measured with a motion analysis system while they typed on 6 different keyboard configurations. There were significant differences in wrist extension, ulnar deviation, and forearm pronation between keyboards. When considering all 6 wrists and forearm postures together, the keyboard with an opening angle of 12 degrees , a gable angle of 14 degrees , and a slope of 0 degrees appears to provide the most neutral posture among the keyboards tested. Subjects most preferred this keyboard or a similar keyboard with a gable angle of 8 degrees and they least preferred the keyboard on a conventional laptop computer. These findings may assist in recommendations regarding the selection of keyboards for computer usage.     

Effects of negatively sloped keyboard wedges on risk factors for upper extremity work-related musculoskeletal disorders and user performance

Several changes to computer peripherals have been developed to reduce exposure to identified risk factors for musculoskeletal injury, notably in keyboard designs. Negative keyboard angles and their resulting effects on objective physiological measures, subjective measures and performance have been studied, although few angles have been investigated despite the benefits associated with their use. The objective of this study was to quantify the effects of negative keyboard angles on forearm muscle activity, wrist posture, key strike force, perceived discomfort and performance and to identify a negative keyboard angle or range of keyboard angles that minimizes exposure to risk factors for hand/wrist injuries. Ten experienced typists (four males and six females) participated in a laboratory study to compare keyboard angles ranging from 0 degrees to -30 degrees , at 10 degrees increments, and a keyboard with a 7 degrees slope, using a wedge designed for use with standard QWERTY keyboards. Repeatability of exposures was examined by requiring participants to complete two test sessions 1 week apart. Dependent variable data were collected during 10 min basic data entry tasks. Wrist posture data favoured negative keyboard angles of 0 degrees (horizontal) or greater, compared to a positive keyboard angle of 7 degrees , especially for the flexion/extension direction. In general, the percentage of wrist movements within a neutral zone and the percentages of wrist movements within +/-5 degrees and +/-10 degrees increased as keyboard angle became more negative. Electromyography results were mixed, with some variables supporting negative keyboard angles whilst other results favoured the standard keyboard configuration. Net typing speed supported the -10 degrees keyboard angle, whilst other negative typing angles were comparable, if not better than, with the standard keyboard. Therefore, angles ranging from 0 degrees to -30 degrees in general provide significant reductions in exposure to deviated wrist postures and muscle activity and comparable performance.     

Theoretical upper and lower bounds on typing speed using a stylus and a soft keyboard

Abstract

A theoretical model is presented to predict upper-and lower-bound text-entry rates using a stylus to tap on a soft QWERTY keyboard. The model is based on the Hick-Hyman law for choice reaction time, Fitts law for rapid aimed movements, and linguistic tables for the relative frequencies of letter-pairs, or digrams, in common English. The model's importance lies not only in the predictions provided, but in its characterization of text-entry tasks using keyboards. Whereas previous studies only use frequency probabilities of the 26 × 26 digrams in the Roman alphabet, our model accommodates the space har—the most common character in typing tasks. Using a very large linguistic table that decomposes digrams by position-within-words, we established start-of-word (space-letter) and end-of-word (letter-space) probabilities and worked from a 27 × 27 digram table. The model predicts a typing rate of 8.9wpm for novices unfamiliar with the QWERTY keyboard, and 30.1wpm for experts. Comparisons are drawn with empirical studies using a stylus and other forms of text entry.     

An empirical investigation of the novice experience with soft keyboards

An experiment with 12 participants tested text entry rates on two sizes of soft keyboards with either a Qwerty layout or a layout presenting a randomized letter arrangement after each tap. The randomized layout simulated the novice experience by requiring users to visually scan the layout for each tap to find the intended letter. Rates for the Qwerty layouts were about 20 wpm with no significant difference between the large and small size. Rates for both sizes of the randomized layouts were very low, about 5.4 wpm. This is the expected walk-up text entry rate with a soft keyboard bearing an unfamiliar layout. This empirical result allows us to reject a previous model of novice interaction that used Fitts' law for stylus movement and the Hick-Hyman law for visual scan time.     

Wrist and forearm posture from typing on split and vertically inclined computer keyboards

A study was conducted on 90 experienced office workers to determine how commercially available alternative computer keyboards affected wrist and forearm posture. The alternative keyboards tested had the QWERTY layout of keys and were of three designs: split fixed angle, split adjustable angle, and vertically inclined (tilted or tented). When set up correctly, commercially available split keyboards reduced mean ulnar deviation of the right and left wrists from 12 degrees to within 5 degrees of a neutral position compared with a conventional keyboard. The finding that split keyboards place the wrist closer to a neutral posture in the radial/ulnar plane substantially reduces one occupational risk factor of work-related musculoskeletal disorders (WMSDs): ulnar deviation of the wrist. Applications of this research include commercially available computer keyboard designs that typists can use and ergonomists can recommend to their clients in order to minimize wrist ulnar deviation from typing.     

User discomfort,work posture and muscle activity while using a touchscreen in a desktop PC setting

An experimental study was conducted to evaluate physical risk factors associated with the use of touchscreen in a desktop personal computer (PC) setting. Subjective rating of visual/body discomfort, shoulder and neck muscle activity, elbow movement and user-preferred positions of the workstation were quantified from 24 participants during a standardised computer use task with a standard keyboard and a mouse (traditional setting), with a touchscreen and the standard keyboard (mixed-use condition) and with the touchscreen only. The use of a touchscreen was associated with a significant increase of subjective discomfort on the shoulder, neck and fingers, myoelectric activity of shoulder and neck muscles and percentage of task duration that arms were in the air. Participants placed the touchscreen closer and lower when using touch interfaces compared with the traditional setting. Results suggest that users would need more frequent breaks and proper armrests to reduce physical risks associated with the use of a touchscreen in desktop PC settings.

Statement of Relevance: In this study, subjective discomfort, work posture and muscle activity of touchscreendesktop PC users were quantitatively evaluated. The findings of this study can be used to understand potential risksfrom the use of a touchscreen desktop PC and to suggest design recommendations for computer workstations with the touchscreen.     

Design and evaluation of a curved computer keyboard

Conventional, straight keyboards remain the most popular design among keyboards sold and used with personal computers despite the biomechanical benefits offered by alternative keyboard designs. Some typists indicate that the daunting medical device-like appearance of these alternative ‘ergonomic’ keyboards is the reason for not purchasing an alternative keyboard design. The purpose of this research was to create a new computer keyboard that promoted more neutral postures in the wrist while maintaining the approachability and typing performance of a straight keyboard. The design process created a curved alphanumeric keyboard, designed to reduce ulnar deviation, and a built-in, padded wrist-rest to reduce wrist extension. Typing performance, wrist postures and perceptions of fatigue when using the new curved keyboard were compared to those when using a straight keyboard design. The curved keyboard reduced ulnar deviation by 2.2° ± 0.7 (p < 0.01). Relative to the straight keyboard without a built-in wrist-rest, the prototype curved keyboard with the built-in padded wrist-rest reduced wrist extension by 6.3° ± 1.2 (p < 0.01). There were no differences in typing speed or accuracy between keyboards. Perceived fatigue ratings were significantly lower in the hands, forearms and shoulders with the curved keyboard. The new curved keyboard achieved its design goal of reducing discomfort and promoting more neutral wrist postures while not compromising users' preferences and typing performance.     

Chord keyboards

Unlike the standard typewriter keyboard, keying on a chord keyboard is carried out by simultaneous patterned pressing of one or more keys. This results in fewer keys being needed on a chord keyboard when compared with a sequential keyboard, where keys are pressed one at a time. For example, five keys allow a total of 31 (2(5) - 1) different chord combinations to be generated. The feasibility of using a chord keyboard as a data entry input device was first seriously investigated in the mid-1950s by the Canadian Post Office. The trend towards research into chord keying reached a peak around 1960 when International Business Machines (IBM) studied two chord keyboards to rival the typewriter. It was not until the 1970s that chord keyboards became commercially available and within the last decade three chord keying devices have been marketed. The emphasis on the development of these recent keyboards has moved from task specific to more general purpose applications. This paper (based upon Martin (1980) the author's maiden name) reviews the chord keyboards which have been developed since the 1940s with special emphasis on the mail sorting application, and draws some conclusions concerning future developments.     

Lowering elderly Japanese users’ resistance towards computers by using touchscreen technology

The standard qwerty keyboard is considered to be a major source of reluctance towards computer technology use by Japanese elderly, due to their limited experience with typewriters and the high cognitive demand involved in inputting Japanese characters. The touchscreen enables users to enter Japanese characters more directly and is expected to moderate this resistance. An e-mail terminal with a touchscreen was developed and compared with the same terminal using a standard keyboard and mouse. Computer attitudes and subjective evaluations of 32 older adults were measured. The results showed that the anxiety factor of computer attitudes declined significantly in the touchscreen condition.     

User discomfort, work posture and muscle activity while using a touchscreen in a desktop PC setting

An experimental study was conducted to evaluate physical risk factors associated with the use of touchscreen in a desktop personal computer (PC) setting. Subjective rating of visual/body discomfort, shoulder and neck muscle activity, elbow movement and user-preferred positions of the workstation were quantified from 24 participants during a standardised computer use task with a standard keyboard and a mouse (traditional setting), with a touchscreen and the standard keyboard (mixed-use condition) and with the touchscreen only. The use of a touchscreen was associated with a significant increase of subjective discomfort on the shoulder, neck and fingers, myoelectric activity of shoulder and neck muscles and percentage of task duration that arms were in the air. Participants placed the touchscreen closer and lower when using touch interfaces compared with the traditional setting. Results suggest that users would need more frequent breaks and proper armrests to reduce physical risks associated with the use of a touchscreen in desktop PC settings. Statement of Relevance: In this study, subjective discomfort, work posture and muscle activity of touchscreen desktop PC users were quantitatively evaluated. The findings of this study can be used to understand potential risks from the use of a touchscreen desktop PC and to suggest design recommendations for computer workstations with the touchscreen.     

Visual and manual loadings with QWERTY-like ambiguous keyboards: Relevance of letter-key assignments on mobile phones

Mobile phone touchscreens have many ergonomic problems related to text entry. Previous studies, which attempted to use ambiguous keyboards to resolve problem of small keys, focused on the disambiguation process without consideration of the user loading on graphic user interface. This study investigates user loadings, which interfere with performance in the key selection phase when using an ambiguous keyboard. Hence, three QWERTY-like ambiguous keyboards and a standard QWERTY keyboard were compared via visual search and manual operation experiments. The visual search experiment shows that layouts with many letters per key were strongly related to long visual search times, and layouts with large keys were operated faster and more accurately in the manual operation experiment. Consequently, the trade-off between visual and manual loading differed among different letter-key assignments. This study is important in that it elucidates the impacts of visual and manual loadings on ambiguous keyboards, as well as in providing user interface designers with an enhanced understanding of how to design ambiguous keyboards based on user criteria.Relevance to industryAmbiguous keyboard designs in previous studies were generally far from the actual needs of users. This study examines the factors affecting text entry performance of users via the user-centered approach, improving the understanding of designers.     

High precision touchscreens: design strategies and comparisons with a mouse

Three studies were conducted comparing speed of performance, error rates and user preference ratings for three selection devices. The devices tested were a touchscreen, a touchscreen with stabilization (stabilization software filters and smooths raw data from hardware), and a mouse. The task was the selection of rectangular targets 1, 4, 16 and 32 pixels per side (0·4 × 0·6, 1·7 × 2·2, 6·9 × 9·0, 13·8 × 17·9 mm respectively). Touchscreen users were able to point at single pixel targets, thereby countering widespread expectations of poor touchscreen resolution. The results show no difference in performance between the mouse and touchscreen for targets ranging from 32 to 4 pixels per side. In addition, stabilization significantly reduced the error rates for the touchscreen when selecting small targets. These results imply that touchscreens, when properly used, have attractive advantages in selecting targets as small as 4 pixels per size (approximately one-quarter of the size of a single character). A variant of Fitts' Law is proposed to predict touchscreen pointing times. Ideas for future research are also presented.     

Adaptive blind interaction technique for touchscreens

This paper describes the development of a new technique for touchscreen interaction, based on a single gesture-driven adaptive software button. The button is intended to substitute the software keyboard, and provides text-entry functionality. Input is accomplished through recognition of finger gestures that is comprised of movement towards the eight basic directions in any position. The target user group of such an interaction technique is primarily blind people who could benefit significantly. The adaptability of the button provides complementary help and follows the style of interaction in a natural way. The analysis of the results, collected from twelve blindfolded subjects, revealed an encouraging tendency. During blind manipulation on touch screen, three of the subjects achieved a maximal typing speed of about 12 wpm after five trials. This suggests that the technique developed is reliable and robust enough to be possibly applied to diverse application platforms, including personal device assistants.     

Enhanced auditory feedback for Korean touch screen keyboards

With the increasing popularity of touch screen mobile devices, improving the usability and the user experience while inputting text on these devices is becoming increasingly important. Most conventional touch screen keyboards on mobile devices rely heavily on visual feedback, while auditory feedback seldom includes any useful information about what is being inputted by the user. The auditory feedback usually simply replicates the sounds produced by a physical keyboard. This paper describes the development of an enhanced auditory feedback mechanism for a Korean touch screen keyboard called the enhanced auditory feedback (EAF) mechanism. EAF has subtle phonetic auditory feedback generated using the acoustic phonetic features of human speech. While typing with EAF, users can acquire non-invasive auditory clues about the keys pressed. In this work, we compare conventional auditory feedback for a touch screen keyboard used in touch screen mobile devices with that of EAF and explore the possibility of using enhanced auditory feedback for touch screen keyboards.     

Improving accessibility of mobile devices with EasyWrite

This paper describes the development process of EasyWrite, a text-entry method for mobile devices that allows people with hand coordination problems to use small computer devices such as smartphones, tablet PCs, or other touchscreen machines. This text-entry method aims at improving typing accuracy and reducing frustration of people affected by this motor disability when using small devices. EasyWrite was developed following an iterative and user-centred process. Starting from requirements elicited from observing potential users with mild and moderate motor disabilities and information provided by a literature review, a low-fidelity prototype was built and evaluated. This early prototype was refined throughout several design and evaluation iterations. Its current state is a functional prototype that works on Android phones. The functional prototype usability was evaluated through user tests. The result of this process is a small virtual keyboard for mobile devices that has less and bigger keys as compared to other onscreen keyboards. The concept of EasyWrite is largely based on the notion of scanning group systems, but it allows users to navigate directly through groups and subgroups of characters by tapping on directional keys in order to find the desired character rather than waiting for a visual cursor to advance through the options, one at a time, at a specific time rate. Though at its current stage the method proposed by EasyWrite shows some limitations, it appears to be appropriate for users with moderate motor disabilities. For this group of people, user test results indicate that EasyWrite could be a more adequate text-entry method than the one provided by standard keyboards, both physical and onscreen, commonly found in mobile devices.