The impact of work-related and personal resources on older workers’ fatigue,work enjoyment and retirement intentions over time

Abstract

This study aims to examine the impact of work-related and personal resources on older workers’ retirement intentions by studying the pathways (fatigue and work enjoyment) from resources to retirement intentions, the buffering role of resources for psychological job demands, in a cross-sectional and longitudinal timeframe. Longitudinal results on a subsample of full-time, older workers (n = 1642) from the Maastricht Cohort Study suggest that over four years of follow-up personal resources like personal mastery and perceived health related to less (prolonged) fatigue and more work enjoyment. Personal mastery also related to later retirement intentions. A work-related resource like decision authority related to less prolonged fatigue. (Prolonged) fatigue related to earlier retirement intentions, suggesting that fatigue may be a pathway to early retirement. Finally, little evidence was found for effect modification by resources. This prospective study indicates that work-related and personal resources may be useful for prolonging working careers.

Practitioner Summary: To date, the impact of work-related and personal resources on older workers’ retirement intentions is rarely studied. As this prospective study shows that resources may impact older workers’ (prolonged) fatigue, work enjoyment and retirement intentions, the monitoring and fostering of resources is of importance for prolonging their working careers.     

Diversity of tasks and information technologies used by office workers at and away from work

Background. Computer use is associated with musculoskeletal complaints among office workers. Insufficient exposure diversity between tasks is a proposed etiological factor, but little information exists on diversity of tasks and information and communication technologies (ICT) among office workers. Method. Direct observation and self-report data were collected on tasks performed and ICT used among 24 office workers, over 12 h in work and non-work environments. Self-reports were repeated on four additional days. Results. Observations were for a mean [SD] 642[40] min. Productive tasks comprised 63% of observations, instrumental 17%, self-care 12% and leisure 8%. Non-ICT tasks comprised 44% of observations; New electronic-based ICT 36%; Old paper-based ICT 15%, and Combined ICT tasks 4%. Proportions of tasks and ICT use differed between environments and days. Conclusion. Information about diversity in tasks and ICT provides the basis for future investigations into exposure variation in ICT-intensive environments and possible musculoskeletal health risks.

Statement of relevance: Information and communication technologies (ICT) provide office workers access to perform work-related tasks after work hours and in away-from-work locations. Musculoskeletal disorder risk assessment for office workers should account for actual tasks performed over a work day, including away from work exposures. This study provides rich, detailed data on occurrence of tasks performed and ICT used by office workers throughout the day.     

Work-related and non-work-related musculoskeletal symptoms

The purpose of the study was to analyse the prevalence of self-reported work-related and non-work-related musculoskeletal symptoms among white- and blue-collar workers. The study was carried out at eight metal industry companies and included 450 subjects, where 241 were blue-collar workers and 209 were white-collar workers. Among the blue-collar workers 39% were females and among the white-collar workers 35% were females. The study was based on a questionnaire, using the general standardized Nordic Musculoskeletal Questionnaire (NMQ). The NMQ was completed with a question concerning whether or not the symptoms were believed to be related to the individual's present work. It was found that the differences between white- and blue-collar workers' musculoskeletal symptoms became greater when solely work-related symptoms were included, compared with symptoms in general according to the NMQ. Furthermore, it was found in both groups that the prevalence of musculoskeletal symptoms decreased substantially when solely work-related symptoms were included, compared with symptoms in general.     

Do we want to keep working in 12-h shifts? The follow-up of the work schedule change in a Portuguese industrial company

BackgroundIn Europe, atypical work schedules assume an increasing position, framed by the so-called “adaptability regime”. Despite being seen as a “temporary” option, this regime supports the extension of the working hours up to 12 h per shift.ObjectiveThe purpose of this study was to analyse how the workers from a Portuguese industrial company perceive the impacts of a 12-h schedule, after replacing the former 8-h shift schedule.MethodsThe sample included a total of 87 shiftworkers of an industrial company. A mixed method research was followed based on the ergonomic work analysis, using observations; a self-report instrument describing a week working on 2 × 12 h; and a questionnaire.ResultsField study findings are consistent in showing that, in 2 × 12 h, the workers perceive the risks as resized, both physical risk factors (e.g., noise) and factors related to the work organization (e.g., work pace). The results also reveal a perceived aggravation of the main health outcomes: “sleep debt”, feeling of chronic fatigue, and muscles pains. Despite this, most workers prefer the new 12-h schedule, but not until their retirement age.ConclusionAt present, it is noticed that the new schedule receives collective acceptance and is considered the least-worst option; the advantages outside work seem to compensate the higher costs imposed by this schedule.Relevance to industryOur findings highlight ergonomics' contribution to the sustainability of the work in 12-h shifts, establishing the conditions that enable a technical-scientific opinion supporting the company's decision on the exposure length of the workers to these work schedules.     

It's the Thought that Counts: The Mediating Effects of Information Processing in Virtual Team Decision Making

Abstract

Previous research shows that although collaboration technology can improve the exchange of information during team decision making, one of the challenges is that this better discussion often does not lead to better decisions. In this paper, we investigate the impact of individual information processing on team decision making. We investigated the effects of two types of collaboration technology when participants were either the member of a team majority or a team minority. There was little impact due to the majority/minority, but the use of collaboration technology that required users to categorize the comments they received from others resulted in increased information processing, which in turn led to better decisions and more satisfied participants.     

Full-shift and task-specific upper extremity muscle activity among US large-herd dairy parlour workers

Abstract

US large-herd dairy parlour workers experience a high prevalence of musculoskeletal symptoms in the upper extremity. The purpose of this study was to estimate and compare full-shift and task-specific muscle activity of the upper extremity among parlour workers. Surface electromyography data were recorded continuously throughout a full work shift for each participant (n = 60). For a subset of participants (n = 33), muscular effort was estimated for milking task cycles. Lower muscle activity levels and higher per cent muscular rest was observed among rotary parlour participants as compared to herringbone and parallel parlour participants for anterior deltoid, forearm flexor and forearm extensor muscles. These findings suggest rotary parlours may offer workstation designs or work organisational dynamics which may be more beneficial to the health and performance of the worker, as compared to parallel or herringbone parlours.

Practitioner Summary: Study findings suggest milking parlour configurations present different biomechanical demands on workers which may influence worker health and performance. Our findings will enable more informed decisions regarding both engineering (e.g. parlour configuration or milking equipment) and administrative (e.g. work organisation) control strategies for large-herd milking parlours.     

Two controlled experiments on model-based architectural decision making

ContextIn recent years, architectural design decisions are becoming more and more common for documenting software architectures. Rather than describing the structure of software systems, architectural decisions capture the design rationale and – often reusable – architectural knowledge. Many approaches and tools have been proposed in the literature to support architectural decision making and documentation (for instance, based on models, ontologies, or templates). In this context, the capturing, organization, and effective reuse of architectural knowledge has gained a lot of attention.ObjectiveHowever, there is little empirical evidence about the supportive effect of reusable architectural knowledge on the effectiveness and efficiency of architectural decision making.MethodTo investigate these aspects, we conducted two separate controlled experiments with software architecture students in which we tested the supportive effect of reusable decision models in decision making and documentation.ResultsOur results show that the use of reusable decision models can significantly increase both the efficiency and the effectiveness of novice architects.ConclusionWe can report, that our findings are in line with similar studies and support the claims regarding reusable architectural design decisions in principle.     

Effects of office innovation on office workers' health and performance

The implementation of an innovative office concept (e.g. open-plan, flexible workplaces and a paperless office concept) on health and productivity among office workers was evaluated with questionnaires of 138 workers at baseline and 6 and 15 months afterwards. Work-related fatigue, general health, change in health status, upper extremity complaints and perceived productivity were outcomes. No short-term significant differences were found in most outcomes except for quantity of performed work (decrease from 96% to 92%, p = 0.008). In the long-term, no significant differences were found in most outcomes except for an increase in general health (p = 0.011) and a decrease in prevalences of upper extremity complaints (33% to 22%, p = 0.021). Perceived productivity increased significantly 15 months after the implementation. It is concluded that innovative office concepts had no or limited effects on work-related fatigue, health changes and productivity but some positive effects on workers' general health and upper extremity complaints in the long term. Office innovation is being administered often but up to now seldom evaluated on workers' health and productivity.     

Low back injury risks during construction with prefabricated (panelised) walls: effects of task and design factors

New technology designed to increase productivity in residential construction may exacerbate the risk of work-related musculoskeletal disorders (WMSDs) among residential construction workers. Of interest here are panelised (prefabricated) wall systems (or panels) and facilitating an ongoing effort to provide proactive control of ergonomic exposures and risks among workers using panels. This study, which included 24 participants, estimated WMSD risks using five methods during common panel erection tasks and the influences of panel mass (sheathed vs. unsheathed) and size (wall length). WMSD risks were fairly high overall; e.g. 34% and 77% of trials exceeded the ‘action limits’ for spinal compressive and shear forces, respectively. Heavier (sheathed) panels significantly increased risks, although the magnitude of this effect differed with panel size and between tasks. Higher levels of risk were found in tasks originating from ground vs. knuckle height. Several practical recommendations based on the results are discussed.

Statement of Relevance:Panelised wall systems have the potential to increase productivity in residential construction, but may result in increased worker injury risks. Results from this study can be used to generate future panel design and construction processes that can proactively address WMSD risks.     

The association between shift work and treatment-seeking migraine in Denmark

Abstract

In Europe, the one-year prevalence of migraine is 14.9% and migraine is on the top-10 list of leading causes of years lost to disability. Sleep disturbances and irregular daily routines are considered triggers of migraine and these factors are well-known consequences of shift work. We studied the association between treatment-seeking migraine and shift work, categorised as fixed evening work, fixed night work and variable working hours with and without night work in a Danish working population of 5872 participants. When compared with fixed day workers, only participants with fixed evening work were found to have significantly increased odds of reporting treatment-seeking migraine after adjustment for socio-demographic and behavioural covariates (OR = 1.56; 95% CI 1.05–2.32). Participants with seniority of 10 years or more notably accounted for this association. Due to the cross-sectional design, selection mechanisms may have biased the results.

Practitioner Summary: The study showed higher odds of treatment-seeking migraine among evening workers even when taking a range of potential confounders into account. Due to the cross-sectional design, we cannot draw any causal inferences, but potential mechanisms underlying the present study are discussed, with an emphasis on possible selection into evening work.     

Effective display of medical laboratory report results on small screens: Evaluation of linear and hierarchical displays

Two studies evaluated linear and hierarchy+elision small‐screen display formats for clinical reasoning tasks. A controlled, quantitative study with 28 medically naive participants using a task abstracted from clinical use of laboratory results found that both display formats supported rapid and accurate decision making. Distribution of the search targets significantly affected speed, with decisions in linear format made 13% faster (4.7 sec) when all targets could be viewed on a single screen than when targets required scrolling between several screens and in hierarchical format 15% faster (5.1 sec) when all the targets were confined within one category. Performance was equivalent regardless of the relative order of the target results and data in the laboratory report. In a qualitative study, 7 physicians used the displays to perform a realistic diagnosis. Physicians were comfortable with both display formats, but preference varied with clinical experience. The 5 less experienced clinicians favored hierarchy+elision, whereas the 2 highly experienced clinicians tended to prefer the linear display.     

Profile of the musculoskeletal pain suffered by textile tufting workers handling thread cones according to work,age and employment duration

Abstract

This paper studies the relationship between some socio-professional characteristics of workers (e.g. age, actual work done, experience in the job, overall time on job market, height) carrying out thread-cone handling tasks and their musculoskeletal pain profiles. Interviews were carried out with foremen and workers, and task analysis was performed. Self-administered questionnaires on work-related pain were filled out by 114 machine operators and creelers in four carpet-manufacturing companies. Statistics on nine individual and 25 pain-symptom characteristics were compiled. For data treatment, two statistical methods complemented one another: the Factorial Analysis of Correspondence (FAC) and the Hierarchical Ascendant Classification (HAC). Four classes of workers showing large differences one to another regarding time of employment on the job market, age, seniority in the company, and job experience were portrayed. No remarkable differences were found between the classes in relation to the proportion of workers showing body pain symptoms; it is greater than 50% in all classes (12 months). Moreover, in all classes, for several workers, the first region of pain (out of three possible) was reported as one persisting over the weekend. The group of workers from 25 to 35 years of age appears to be the one most seriously affected by musculoskeletal pain.     

Associations of ergonomic and psychosocial work hazards with musculoskeletal disorders of specific body parts: A study of general employees in Taiwan

Background and aimsMusculoskeletal disorders (MSDs) are major occupational health concerns. This study examined the associations of ergonomic and psychosocial work hazards with the risks of MSDs of specific body parts and their distribution across a wide range of occupational groups.MethodsStudy participants comprised 8,937 male and 7,052 female employees aged 20–65 years from a nationwide survey in 2016. A self-report questionnaire was administered to obtain information regarding demographic characteristics, work conditions, ergonomic and psychosocial work hazards, and MSDs of different body parts in 12 months. Multivariate logistic regression models were used to estimate prevalence ratios of MSDs in relation to ergonomic and psychosocial work hazards.ResultsIn professionals and skilled workers, MSDs of the neck and shoulders were more prevalent, whereas in manual workers, MSDs of the hands, wrists, and lower back were more prevalent. Psychosocial work hazards, including high psychological demand and low workplace justice, were major work-related risk factors for shoulder and neck disorders, whereas ergonomic hazards were major work-related risk factors for lower back and wrist or hand disorders.ConclusionDifferent workplace hazards contribute to the risks of different MSDs. To prevent the development of MSDs, occupational health professionals should evaluate both ergonomic and psychosocial work hazards and develop health prevention programs tailored to the risk profiles of working populations.     

Functional work breaks in a high-demanding work environment: an experimental field study

Work breaks are known to have positive effects on employees’ health, performance and safety. Using a sample of twelve employees working in a stressful and cognitively demanding working environment, this experimental field study examined how different types of work breaks (boxing, deep relaxation and usual breaks) affect participants’ mood, cognitive performance and neurophysiological state compared to a control condition without any break. In a repeated measures experimental design, cognitive performance was assessed using an auditory oddball test and a Movement Detection Test. Brain cortical activity was recorded using electroencephalography. Individual’s mood was analysed using a profile of mood state. Although neurophysiological data showed improved relaxation of cortical state after boxing (vs. ‘no break’ and ‘deep relaxation’), neither performance nor mood assessment showed similar results. It remains questionable whether there is a universal work break type that has beneficial effects for all individuals.

Practitioner Summary: Research on work breaks and their positive effects on employees’ health and performance often disregards break activities. This experimental field study in a stressful working environment investigated the effect of different work break activities. A universal work break type that is beneficial for this workplace could not be identified.     

Understanding risk-taking behavior of groups: A “decision analysis” perspective

Past research has extensively investigated the effect of media, especially focusing on how anonymity increases risk-related behaviors of groups when using computer-mediated communication (CMC). This study extends prior research by examining the differences in group risk-taking behaviors between face-to-face groups and completely non-anonymous CMC groups (i.e., groups working in a fully identified, synchronous CMC environment similar to popular instant messaging systems utilized widely within organizations). Drawing on the “decision analysis” perspective, a key framework for understanding organizational decision-making, the study also examines the effects of the firm's risk preferences as well as the type of information distribution among group members (i.e., full information known to all group members versus partial information know by only some of the members) on the groups' risk-taking behaviors. Results from a laboratory experiment using student subjects found no differences in risk-taking behaviors between CMC and face-to-face groups; additionally, no differences were found related to how information was distributed among group members. A significant effect was found, however, for the risk preference of the firm, showing that risk-neutral firms influenced groups to make riskier decisions than groups from risk-averse firms. Finally, groups within risk-neutral firms receiving partial information made riskier decisions than groups receiving full information. The implications of these results for future research and practice are examined.     

The investigation of work-related musculoskeletal disorders among female workers in a hazelnut factory: Prevalence,working posture,work-related and psychosocial factors

BackgroundWork-related musculoskeletal disorders (WMSDs) are the most common occupational health problems in the industrialized world. The identification of WMSDs specific to occupation is essential to plan and implement preventative programs. This study investigated the prevalence of WMSDs and determined the factors related to the severity of the most common disorders among female workers in a hazelnut factory.MethodsA total of 114 female workers were examined in this cross-sectional study using the Nordic Musculoskeletal Questionnaire, the Dutch Musculoskeletal Questionnaire, and an author-developed questionnaire (for socio-demographic characteristics and psychosocial factors). Working posture, craniovertebral angle, thoracic kyphosis angle (TKA), and lumbar lordosis angle were evaluated based on a photogrammetry method using the ImageJ program.ResultsThe prevalence of WMSDs in at least one body part during the last 12 months was 92.1%. The highest prevalence of WMSDs was in the lower back (61.4%), neck (57.9%), shoulder (53.6%), and upper back (45.6%). The least affected part was the elbow. Lower back, shoulder, and neck disorders were the most common causes of activity limitation. The severity of lower back pain was associated with stress in the workplace and work-related factors. The neck pain severity was related to craniovertebral angle and work-related factors. The shoulder pain severity increased with TKA and employment duration. TKA was related to upper back pain severity.ConclusionsWMSDs are common among female workers in a hazelnut factory. Reorganizing of working posture, work-related factors, and stress at work may be beneficial to decrease the prevalence of WMSDs and pain severity.Relevance to Industry; The female workers in the hazelnut factory are vulnerable to the work-related musculoskeletal disorders, particularly in the spinal region. The employers should endeavor to improve the health of the workers by the adjustment of the working posture and environmental factors.     

Are posture data from simulated tasks representative of field conditions? Case study for overhead electric utility workers

Many ergonomics studies are conducted in laboratory-simulated work environments to assess risks for the development of musculoskeletal disorders under more controlled conditions. However, the simulated conditions could be of questionable validity with respect to reproduction of field conditions involving risk factors. The objective of this study was to verify whether the postures recorded for neck extension/flexion and upper arm elevation of overhead electric utility workers in a simulated environment were similar to those recorded in a field environment. Of the three frequently performed tasks analysed, two presented similar exposure in both conditions. However, differences were identified for a more complex task (relay replacement). These results suggest that simulated tasks may be more representative for more standardised tasks. This may indicate that researchers investigating risks should avoid simplifying complex tasks when reproducing field posture exposure in laboratories, since omitting extra subtasks may lead to an inaccurate reproduction of field exposure.

Practitioner Summary: Studies comparing results from field and simulated environments are necessary to evaluate to what degree postural exposure reproduced in laboratory is representative of the exposure occurring in real work situations. This is particularly relevant for tasks involving training in simulated environment due to safety constraints.     

Sickness presenteeism: measurement and management challenges

Since work can be restorative to health, attending work when unwell should not be viewed as an inherently negative phenomenon. However, the functional benefits are likely to depend on the health condition, and the psychosocial quality of the work provided. The current study used a workforce survey to explore differences in the pattern of presenteeism and absenteeism by health condition, the association of psychosocial work factors with presenteeism compared to absenteeism, and their interaction to predict health. Findings indicate that instead of substituting absenteeism for presenteeism, the two tend to coincide, but the balance differs by health condition. Presenteeism is more likely to occur in poorer psychosocial environments, reinforcing the importance of ensuring work is designed and managed in ways that are beneficial rather than detrimental to health. The findings also highlight the methodological importance of differentiating between the act and impact of presenteeism in future research and practice.

Practitioner Summary: Effective management of work-related health requires that practitioners manage both sickness absence and presence together, since employees tend to fluctuate between the two when unwell. Interventions should be tailored to the specific health concern, paying particular attention to the psychosocial environment in enabling employees to continue working without exacerbating health.     

Work demands and need for recovery from work in ageing seafarers

This study was conducted on a population of seafarers serving in the Royal Fleet Auxiliary (RFA), the organisation providing support at sea to the Royal Navy. An investigation into work-related fatigue in RFA personnel onboard ships was carried out following changes to the regulations concerning maximum retirement age, to determine whether age was associated with recovery from work demands. A total of 322 personnel aged from 19 to 61 years were interviewed onboard seven RFA ships. The Need for Recovery scale was used to measure fatigue and work demands exposure was measured using the Baecke questionnaire and the NASA Task Load Index. It was found that older personnel did not have higher work-related fatigue than younger personnel. A measure of frustration at work was found to be most strongly related to work-related fatigue, even in seafarers who carried out physically demanding jobs. Work-related fatigue was found to accumulate over time in personnel who continued to be exposed to work demands onboard a ship. Finally, a relatively high level of work-related fatigue was found in the RFA sample as a whole, which may hold implications for management interventions. It was concluded that older personnel in the RFA can cope with the day-to-day demands of working life as well as younger personnel, possibly due to a ‘survivor effect’, whereby those personnel who do not cope as well with work demands leave and find a different job, leaving only those who successfully deal with the demands of working life at sea.

Statement of Relevance: In order to manage work demands in seafarers, it is important to identify the most fatiguing demands. Age is of interest because of the demographic ageing of the workforce. Age was not associated with a higher need for recovery. Psychological work demands had a greater effect on need for recovery than physical work demands.     

Manual patient transfers: factors that influence decisions and kinematic strategies employed by nursing aides

While extensive literature has characterised factors that influence the acceptable mass of ‘boxes’ during MMH tasks, less is known about these factors when moving ‘people’ in healthcare settings. This study examined factors that influence decisions/approaches employed during manual patient transfers. Sixteen nursing aides manually-transferred a standardised ‘patient’; patient mass was adjusted (using a weight vest) to determine a maximum acceptable patient mass for this task (mass_max). Grip strength was the only worker characteristic significantly associated with mass_max (r?=?0.48). Older worker age was associated with smaller peak trunk flexion (r?= ?0.58) and shoulder abduction (r?= ?0.59), and greater trunk axial twist (r?=?0.52). Workers emphasised that patient characteristics (e.g. physical/cognitive status) influenced their decisions when performing transfers. These findings extend previous literature by suggesting that grip strength is a useful predictor of perceived work capacity, older workers adapt protective postural strategies during patient transfers and worker-patient dynamics are crucial during this high-risk occupational task.

Practitioner Summary: This study examined manual patient transfers performed by nursing aides. Worker grip strength (but not age or size) was associated with perceptions of maximum acceptable patient mass. Kinematic changes suggested more conservative strategies used by older workers. Workers emphasised that patient characteristics substantially influenced their decisions when performing transfer tasks.