Incidental Exposure,Selective Exposure,and Political Information Sharing: Integrating Online Exposure Patterns and Expression on Social Media

Political information sharing in social media offers citizens opportunities to engage with news and express their political views, but how do different patterns of online political information exposure, including both incidental and selective exposure, affect sharing? Using two‐wave panel survey data collected in the United States, we examine the relationship between incidental and selective exposure and their consequent links to political information sharing, across different levels of strength of political party affiliation. Our results demonstrate that incidental exposure to counter‐attitudinal information drives stronger partisans to more actively seek out like‐minded political content, which subsequently encourages political information sharing on social media. The results highlight the need to consider both types of political information exposure when modeling citizens' political behavior online.     

Digital News Consumption and Copyright Intervention: Evidence from Spain Before and After the 2015 “Link Tax”

We analyze patterns of digital news consumption before and after a “link tax” was introduced in Spain. This new legislation imposed a copyright fee for showing snippets of content created by newspapers and resulted in the shutdown of Google News Spain. The Spanish copyright law is a precedent to the Copyright Directive currently submitted to the European Parliament, which is planning to impose a similar “link tax.” We offer empirical evidence that can help evaluate the impact of that sort of intervention. We analyze data tracking news consumption behavior to assess changes in audience reach and audience fragmentation. We show that the law has no discernible impact on reach, but we identify an increase in the fragmentation of news consumption.     

Internet,News, and Political Trust: The Difference Between Social Media and Online Media Outlets

What is the relationship between Internet usage and political trust? To answer this question, we performed a cross‐sectional analysis of Eurobarometer survey data related to 27 countries and a supervised sentiment analysis of online political information broadcast during the Italian debate on the reform of public funding of parties. The results disclose the differences between Web 1.0 websites and Web 2.0 social media, showing that consumption of news from information/news websites is positively associated with higher trust, while access to information available on social media is linked with lower trust. This has implications for the debate on social media as a public sphere and for the tension between professional and citizen journalism.     

News Recommendations from Social Media Opinion Leaders: Effects on Media Trust and Information Seeking

Polls show a strong decline in public trust of traditional news outlets; however, social media offers new avenues for receiving news content. This experiment used the Facebook API to manipulate whether a news story appeared to have been posted on Facebook by one of the respondent's real‐life Facebook friends. Results show that social media recommendations improve levels of media trust, and also make people want to follow more news from that particular media outlet in the future. Moreover, these effects are amplified when the real‐life friend sharing the story on social media is perceived as an opinion leader. Implications for democracy and the news business are discussed.     

Online Conversation and Corporate Reputation: A Two‐Wave Longitudinal Study on the Effects of Exposure to the Social Media Activities of a Highly Interactive Company

In this paper, we investigate whether and to what extent exposure to a company's social media activities over time is beneficial for corporate reputation, and whether conversational human voice mediates this relation. In a two‐wave longitudinal survey among 1969 respondents, we assessed consumers' exposure to an international airline's social media activities, perceived level of conversational human voice and perception of corporate reputation. The results show that consumers' level of exposure to company social media activities precedes perceptions of corporate reputation. Also, conversational human voice mediates the relation between consumers' level of exposure to company social media activities and perceptions of corporate reputation. We discuss the implications of the results for the presence of organizations in social media.