Developing a multi-layer reference design retrieval technology for knowledge management in engineering design

Engineering design is a knowledge-intensive process that encompasses conceptual design, detailed design, engineering analysis, assembly design, process design, and performance evaluation. Each of these tasks involves various areas of knowledge and experience. The sharing of such knowledge and experience is critical to increasing the capacity for developing products and to increasing their quality. It is also critical to reducing the duration and cost of the development cycle. Accordingly, offering engineering designers various methods for retrieving engineering knowledge is one of the most important tasks in managing engineering knowledge.This study develops a multi-layer reference design retrieval technology for engineering knowledge management to provide engineering designers with easy access to relevant design and related knowledge. The tasks performed in this research include (i) designing a multi-layer reference design retrieval process, (ii) developing techniques associated with multi-layer reference design retrieval technology, and (iii) implementing a multi-layer reference design retrieval mechanism. The retrieval process contains three main phases—‘customer requirement-based reference design retrieval’, ‘functional requirement-based reference design retrieval’ and ‘functional feature-based reference design retrieval’. This technology involves (1) customer requirement-based reference design retrieval, which involves a structured query model for customer requirements, a case-based representation of designed entities, a customer requirement-based index structure for historical design cases, and customer requirement-based case searching, matching and ranking mechanisms, (2) functional requirement-based reference design retrieval, which includes a structured query model for functional requirements, a functional requirement-based index structure for historical design cases, and functional requirement-based case searching, matching and ranking mechanisms, and (3) functional feature-based reference design retrieval, which is a binary code-based representation for functional features, an ART1 neural network for functional feature-based case clustering and functional feature-based case ranking.     

Development of technology for customer requirement-based reference design retrieval

Engineering design is a knowledge-intensive process, and includes conceptual design, detailed design, engineering analysis, assembly design, process design, and performance evaluation. Each task involves various aspects of knowledge and experience. Whether this knowledge and experience can be effectively shared is key to increasing product development capability and quality, and also to reducing the duration and cost of the development cycle. Therefore, offering engineering designers various query methods for retrieving engineering knowledge is one of the most important tasks in engineering knowledge management.The study develops a technology for customer requirement-based reference design retrieval to provide engineering designers with easy access to relevant design and associated knowledge. The tasks involved in this research include (i) designing a customer requirement-based reference design retrieval process, (ii) developing techniques related to the technology for customer requirement-based reference design retrieval, and (iii) implementing a customer requirement-based reference design retrieval mechanism. The retrieval process comprises the steps of customer requirement-based query, case searching and matching, and case ranking. The technology involves (1) a structured query model for customer requirement, (2) an index structure for historical design cases, (3) customer requirement-based case searching and matching mechanisms, (4) a customer requirement-based case ranking mechanism, and (5) a case-based representation of designed entities.     

On technology for functional requirement-based reference design retrieval in engineering knowledge management

Engineering design is a knowledge-intensive process, and includes conceptual design, detailed design, engineering analysis, assembly design, process design, and performance evaluation. Each of these tasks involves various aspects of technical knowledge and experience. Whether this technical knowledge and experience can be effectively shared is key to increasing product development capability and quality, and also to reducing the duration and cost of the development cycle. Consequently, providing engineering designers various query methods for retrieving engineering knowledge is one of the most important tasks in engineering knowledge management.The study develops a technology for functional requirement-based reference design retrieval as a decision support mechanism, which can assist engineering designers to retrieve relevant design and associated knowledge for reference in conducting functional requirements of a product. This study involves the following tasks: (i) designing a functional requirement-based reference design retrieval process, (ii) developing techniques related to the technology for functional requirement-based reference design retrieval, and (iii) implementing a functional requirement-based reference design retrieval mechanism. The retrieval process includes the steps of functional requirement-based query, case searching and matching, and case ranking. The technology involves (i) a structured query model for functional requirements, (ii) an index structures for historical design cases, (iii) functional requirement-based case searching and matching mechanisms, (iv) a functional requirement-based case ranking mechanism, and (v) a case-based representation of designed entities. Finally, the experimental example with indexing and retrieving similar designed entities is conducted to demonstrate the proposed techniques worked efficiently.     

The development of human factors design guidelines

There is a growing information gap between the development of advanced human-machine systems, and the availability of human factors design criteria that can be applied during their design process. Despite increased interest in the development of human factors design guidelines, there also remains considerable uncertainty and concern regarding the actual utility of such information. Indeed, many existing human factors reference materials have been criticized by designers for being ‘too wordy’, ‘too general’, and ‘too hard to understand’. The development of clear, relevant, and useful human factors guidelines requires a judicious mix of science and art to overcome such criticisms. Specifically, while a number of empirical and systematic methods can be productively applied to their development, the final design guidelines will always represent a subjective integration of user requirements, design constraints, available information, and expert judgement. This paper summarizes procedures and heuristics associated with both the science and the art components of human factors design guideline development.     

Innovative product design based on customer requirement weight calculation model

In the processes of product innovation and design, it is important for the designers to find and capture customer's focus through customer requirement weight calculation and ranking. Based on the fuzzy set theory and Euclidean space distance, this paper puts forward a method for customer requirement weight calculation called Euclidean space distances weighting ranking method. This method is used in the fuzzy analytic hierarchy process that satisfies the additive consistent fuzzy matrix. A model for the weight calculation steps is constructed; meanwhile, a product innovation design module on the basis of the customer requirement weight calculation model is developed. Finally, combined with the instance of titanium sponge production, the customer requirement weight calculation model is validated. By the innovation design module, the structure of the titanium sponge reactor has been improved and made innovative.     

Why don't telephones have off switches? Understanding the use of everyday technologies: A research note

Unlike other technologies, the telephone is unusual in that it cannot be ‘turned off’. Almost uniquely, its design does not incorporate an off switch, or when it does, it tends to be located in an inaccessible position (such as on the underside of the phone). Rather than arguing that this is a special feature of telephones, this paper argues that this is an example of designers seeing rules as generators of action, rather than resources for action. That is, a rule of phone behaviour is “when a phone rings, answer it”. However, rules do not simply generate action. We can choose when not to follow it. Support for this case has been neglected by designers, forcing individuals to appropriate other technologies to support not answering the phone. These rules of use are implicit in how we conceptualise the use of technology, and in turn, how we perform design. We suggest that designers can be aided by understanding better the nature of rule following, allowing them to design technology that supports ‘deviant’, yet equally valid modes of use.     

Domain analysis for software reuse

A theory of domain knowledge is proposed that consists of ‘grounded domains' that model a set of cooperating objects that achieve a purpose. Grounded domains have spatial presence in the real world and contain agents that act on objects within a context of structures. More complex meta-domains use grounded domains as their subject matter and describe education, management, etc. The third component of the theory, generic tasks, describes problem solving activity such as diagnosis, searching, planning and scheduling. Generic tasks describe the behavioural components in both grounded and meta-domains. The reusable library of generic models is applied to the design of interactive systems by reusing the models as templates, and to reuse design knowledge in the form of associated design rationale. A process for recognising generic models is described with recognition heuristics structured in a walkthrough type of analysis for identifying key abstractions in new applications. The design process is illustrated with an information retrieval case study developed as a decision support system for emergency management, reusing information searching services. The discussion reviews the prospects for reusable patterns in interactive systems design, and similar approaches in software and knowledge engineering.     

Considering cost effective computer-aided mechanism design

The following discussion considers computer-aided mechanism design in terms of the practical designer's concern — cost effectiveness. Applied design philosophy is reviewed to examine various types of software, both traditional and innovative. The situation of small/medium companies considering acquisition of such software is primarily addressed. The development of the ‘Subroutine Package’ approach is described and its merits compared to conventional general purpose software packages.

A subroutine package approach to mechanism design, considers a system to be composed of a limited number of constituent elements. Each subroutine in a package models the behaviour of such an element. An example, which has been developed, is the Linkage Analysis Package (LAP), and an example of its use is given. The user writes a simple (Fortran) calling program to input/output data and call the appropriate subroutines. This represents a ‘self-customized’ interface that is inherently highly cost effective. As the design problem changes, the same interface may be used after limited modification and reselection of the necessary subroutines. Thus a flexible, user-friendly and low-cost computer-aided design tool is available to designers, solving all but the most specialized problems.     

The challenge of interface design for communication theory: from interaction metaphor to contexts of discovery

Those who study interface design still have not resolved the issue of whether the computer is a passive medium or a communicative participant with which we can hope to ‘engage in conversation’. The authors think that this controversy reflects an inadequate philosophy of interface design, which cannot account for what purpose a medium serves in a human communication. In a short history of humancomputer interface research, we trace the development of this philosophy through three generations of computer interface technology and find that its failure lies in the conceptual limitations of its driving concept of interaction.

Just as the concept of interaction provided the transition from the past (command-line interface) to the present (desktop metaphor interface), perhaps, the concept of engagement can provide the transition from our present understanding of the ‘interactive desktop’ interface to multimedia's ‘contexts of discovery’.

The development of multimedia gives interface designers the ultimate challenge to develop interface technology that will simulate human-to-human communication. Should human communication theory be able to treat the conceptual deficiencies of interface design philosophy? The authors find fundamental challenges here and briefly indicate what Charles S. Peirce's semiotic might offer as an age-old remedy.     

Customer-driven product design and evaluation method for collaborative design environments

Product concept generation and evaluation in a product development environment has been identified as the two major activities needed for obtaining an optimal design scheme. Product conceptual design is of critical importance in design through customer involvement for the systematic and simultaneous consideration on the impact of design decisions on manufacturing and assembly leads to repeated and excessive changes in design and processes. This paper introduces a novel knowledge support approach for the organization and ranking of design feature knowledge towards an integrated product model that incorporates a feature-based representation scheme targeted to evaluate the impact of design on subsequent activities in the conceptual design phase, taking into account the presence of design information and user preferences. An uncertain linguistic multi-attribute decision-making evaluation model is proposed and discussed for obtaining an optimal design scheme during the evaluation and selection of product design alternatives in conceptual design. The focus of this paper is on the development of a knowledge-intensive support design scheme and a comprehensive systematic fuzzy evaluation methodology for product conceptual design generation, evaluation, and selection. A case study and the corresponding scenario of knowledge support for design alternatives generation, evaluation and selection are provided for illustration.     

Sometimes it’s hard to be a robot: A call for action on the ethics of abusing artificial agents

This is a call for informed debate on the ethical issues raised by the forthcoming widespread use of robots, particularly in domestic settings. Research shows that humans can sometimes become very abusive towards computers and robots particularly when they are seen as human-like and this raises important ethical issues.

The designers of robotic systems need to take an ethical stance on at least three specific questions. Firstly is it acceptable to treat artefacts – particularly human-like artefacts – in ways that we would consider it morally unacceptable to treat humans? Second, if so, just how much sexual or violent ‘abuse’ of an artificial agent should we allow before we censure the behaviour of the abuser? Thirdly is it ethical for designers to attempt to ‘design out’ abusive behaviour by users?

Conclusions on these and related issues should be used to modify professional codes as a matter of urgency.     

Fuzzy neural networks for intelligent design retrieval using associative manufacturing features

In the conceptual design stage, designers usually initiate a design concept through an association activity. The activity helps designers collect and retrieve reference information regarding a current design subject instead of starting from scratch. By modifying previous designs, designers can create a new design in a much shorter time. To computerize this process, this paper proposes an intelligent design retrieval system involving soft computing techniques for both feature and object association functions. A feature association method that utilizes fuzzy relation and fuzzy composition is developed to increase the searching spectrum. In the mean time, object association functions composed by a fuzzy neural network allow designers to control the similarity of retrieved designs. Our implementation result shows that the intelligent design retrieval system with two soft computing based association functions can retrieve target reference designs as expected.     

A feature-based fixture design methodology for the manufacturing of aircraft structural parts

In fixture design for the manufacturing of aircraft structural parts, there are various challenges and serious problems in industry, such as difficulty in design knowledge capture and reuse, and the arbitrary or non-standard nature of design, which influence the efficiency and quality of fixture design. This paper proposes a feature-based fixture design methodology in which previous fixture design cases and design rules are described in association with features and thus the design knowledge is integrated with geometric information of aircraft structural parts, which are the main concern of this project. In this methodology, machining features of the structural parts and their associated attributes are identified by feature recognition technique from the 3 dimensional (3D) part models defined based on model-based definition (MBD) technique. The feature-based part information models are then established and are used to retrieve previous fixture design cases and design rules stored in the knowledge base. Fixture designers will choose the appropriate retrieved design cases as the starting point for new fixture design or use previous designs to assess his/her current design. In this way the process of new fixture design can be improved. In the current stage of the research, a prototype feature-based fixture design system based on CATIA for the manufacturing of aircraft structural parts has been developed and used by a large airplane manufacturer.     

A method of constructing an inspiration library driven by user-perceived preference evaluation data for biologically inspired design

Biologically inspired design (BID) is one of the common methods for product design. To solve the problem of inaccurate acquisition of inspirational creatures due to the lack of user perception preference analysis, a data-driven intelligent service model for BID considering user perception needs is proposed based on Kansei engineering. Firstly, by extracting the perceptual features of creatures from the semantic source elements of products through mapping and encodes them, we proposed a data acquisition method based on intuitionistic fuzzy sets considering different customer preference distributions, bridging the gap caused by the asymmetry between designers and users. Secondly, the functional relationship between biometric features and user-perceived attributes is identified and predicted, and a predictive model of biodata considering user preferences is obtained by multiple linear regression analysis. Finally, based on the data clustering and reorganization theory to understand the organization and dynamics of the database, the construction of a BID library was completed, and the design resources in the library were used as analyzed knowledge for designers to plan design activities. Taking the bionic design of a UAV product as an example, a prototype of a computer-aided design service system was developed based on the theory proposed in the article, and the analyzed knowledge was used to improve the efficiency and science of the design, effectively verifying the usefulness of this study for design. To a certain extent, this study addresses the problem of cognitive limitations of designers and cognitive differences between designers and users, promotes the application of bioinspiration in product design, and improves the marketability of design solutions.     

A collaborative system for capturing and reusing in-context design knowledge with an integrated representation model

Current research on design knowledge capture and reuse has predominantly focused on either the codification view of knowledge or the personalisation view of knowledge, resulting in a failure to address designers’ knowledge needs caused by a lack of context of information and insufficient computational support. Precisely motivated by this gap, this work aims to address the integration of these two views into a complete, contextual and trustworthy knowledge management scheme enabled by the emerging collaborative technologies. Specifically, a knowledge model is developed to represent an integrated knowledge space, which can combine geometric model, knowledge-based analysis codes and problem-solving strategies and processes. On this basis, a smart collaborative system is also designed and developed to streamline the design process as well as to facilitate knowledge capture, retrieval and reuse as users with different roles are working on various tasks within this process. An engineering case study is undertaken to demonstrate the idea of collaborative knowledge creation and sharing and evaluate the effectiveness of the knowledge representation model and the collaborative technologies employed. As evidenced in the development and evaluation, the methods proposed are effective for capturing an integrated knowledge space and the collaborative knowledge management system not only facilitates problem-solving using knowledge-based analysis but also supplies in-context tacit knowledge captured from the communications between users throughout the design process.     

An ontology-based support for product conceptual design

The research presented in this paper is a follow-up of our prior work involving the development of a graphical modeling tool to support designers at the conceptual design stage. To close the loop for supporting designers in generating design concepts flexibly, fast, and easily, an ontology-based approach for knowledge management that works along with the graphical modeling tool is discussed. Ontology and databases for the tool are developed to promote the systematic capture of design knowledge and efficient reuse of the design knowledge selection. In order to locate the proper information and query the data from the databases, the relationship between the ontology and databases, the data analysis process, ontology enrichment, and the ontology-based query engine are built to offer users multiple design results according to users’ requirements. A tire design example is presented to demonstrate the proposed approach. The ontology-based method described in this paper can help retrieve and save the complex relations, support the reasoning, integrate heterogeneous data resources and offer users more accurate, proper and comprehensive data.     

A multi-disciplinary strategy for computer-aided clothing thermal engineering design

The designers and manufactures in apparel industry have urgent needs in designing clothing with superior thermal functions with user-friendly and cost-effective design tools. This paper presents a multi-disciplinary strategy for computer-aided clothing thermal engineering design. It provides a systematical approach to integrate multi-disciplinary knowledge and transfer it into engineering-oriented design tools, thus the designers and manufacturers can easily carry out 1D, 2D and even 3D clothing thermal engineering designs according to the practical design requirements with a short design cycle and low design cost. The research work of this strategy begins from the investigation of the role of the thermal functions of clothing in the thermal comfort of human body. Then the framework is proposed to integrate the multi-disciplinary knowledge and illustrate the process to achieve the thermal engineering design of clothing. The important issues in the realization of computational simulation are addressed, including multi-scale model integration, data availability of characteristic parameters and hierarchical computational scheme. To issue easy-to-use design tools, the thermal functional design of clothing is quantified with important influence parameters, and the user-friendly wizard is designed for the CAD system development. Finally, the design applications of this strategy are discussed in terms of 1D, 2D and 3D thermal engineering designs with versatile CAD systems.     

Time identification of design knowledge push based on cognitive load measurement

The reuse of multidisciplinary design knowledge is pivotal in product development because of the increasingly fierce market competition. It can assist designers, particularly those who lack sufficient experience, in making correct decisions and achieving rapid design. Traditionally, designers primarily acquire design knowledge through information retrieval, which is typically time-consuming and inefficient. A solution that is widely considered to overcome the deficiencies of traditional knowledge retrieval approaches and actively provide designers with necessary knowledge is knowledge push. However, achieving the timely push of required knowledge to designers during the design process remains a challenging task. Accordingly, this paper presents a time identification method based on cognitive load measurement to identify the suitable time for design knowledge push. First, behavioral indicators related to the changes in cognitive load are identified by investigating the influence of the load on three types of behaviors: mouse dynamics, keystroke dynamics, and emotional states. Second, the possibility and efficacy of inferring the cognitive load by simultaneously and unobtrusively tracking the three aforementioned behaviors are considered through behavioral observations. Finally, predicting the knowledge push time based on the cognitive load using classification algorithms is investigated. The experimental results indicate that the accuracy of the proposed method in inferring the cognitive load is 55%, and that of push time is 83%.