Drivers of social media fatigue: A systematic review

With a large amount of time spent on social media platforms, more and more people are suffering from social media fatigue. The concept of social media fatigue refers to a host of negative emotional responses to activities on social networking sites, such as tiredness, burnout, exhaustion, frustration, disinterest toward communication. Since research on social media fatigue is still nascent, the goal of this paper is to provide an empirical landscape of this field through a systematic literature review. A systematic literature search and screening process were considered and a final sample of 40 articles were included. First, this review presents the research contexts of the included studies such as geographical location, sample characteristics, data collection method, and the like. Second, it identifies drivers of social media fatigue and categorizes them into three conceptual levels: individual, relational, and environmental. Results of this systematic review outline several key directions for future research. Also, it contributes to a more nuanced theoretical understanding of how social media fatigue arises. Finally, identifying factors influencing fatigue helps social media service providers and health professionals to propose relevant intervention strategies to mitigate this phenomenon.     

Towards the creation of a profile of the information privacy aware user through a systematic literature review of information privacy awareness

In today’s Internet reliant services, the issue of users’ information privacy awareness is being raised. Despite the fact that in many cases internet users claim to be cognizant of privacy issues, they tend to jeopardize their privacy and take no actions to protection it. This paper reports a systematic literature review of existing studies related to Internet users’ information privacy awareness, towards enhancing respective initiatives and defining the attributes that a user should have so as to be privacy aware. We created a five-concept classification framework for the research topics that the academic community raises as important to be further investigated and the main challenges inhibiting information privacy awareness, and we classified all the selected papers according to this framework. Based on the analysis of the literature, we identify five main attributes that constitute a “Profile for the Information Privacy Aware User”, stemming from the classification framework, and further, we suggest the way this profile can be beneficial for internet users, Internet providers and designers of privacy awareness enhancing technologies. Additionally, we highlight research gaps and we provide useful insights for future research, such as the need for a concrete definition (theme 1), the need for the proposal of privacy preventive technologies (theme 3 and 4) and the need for investigation of information privacy awareness in multiple contexts (theme 5).     

The buffering effect of flow experience on the relationship between overload and social media users’ discontinuance intentions

There is a growing need to understand why users discontinue using social media platforms. Understanding the antecedents of such decisions and the moderators that govern the antecedent effects can help users reach such decisions, and assist service providers in mitigating them. From a theoretical standpoint, there is a need to enrich the theoretical account of social media discontinuance phenomena. To address these issues, we integrate the “stimulus-organism-response” (S-O-R) framework and flow theory. We consequently portray the direct, indirect and moderating roles of flow experience in mitigating discontinuance intentions. We test this model via a survey of 502 WeChat users. The results support the S-O-R model and indicate that social overload, information overload, and communication overload (stimuli) increase the fatigue feelings (organism) of social media users, which, in turn, increase their social media discontinuance intentions (response). By combining the S-O-R perspective with flow theory, we show that flow experience not only help reduce users’ perceptions of fatigue and discontinuance intentions, but also moderate (weaken) the effects of fatigue on discontinuance intentions. Flow experience, therefore, serves as a means to inhibit the formation of social media discontinuance intentions, even when overload and fatigue persist. The present research also has several valuable theoretical and practical implications.     

The future of online social networks (OSN): A measurement analysis using social media tools and application

The explosion of online social networks (OSN) has created an interactive and communicative global phenomenon that has enabled billions of users to connect to other individuals on Facebook and Twitter but also with media sharing platforms such as Instagram and Pinterest. This study examines the current use of social media platforms and explores the factors that help define the long term implications of social media. The study employed a nationwide survey collected from 2012 to 2013 and is available from the PEW Internet research center of more than 2000 American citizens’ behaviour towards OSNs. The results revealed strong predictors of OSN that form the connections among users; and the core significant predictors: age, gender and access to mobile Internet that foster the adoption and usage of OSN in the future. Furthermore, online activities such as posting video content on social networks also highlighted the online usage patterns and trends of using social media to actively engage with other users more willingly than text. This is due to the viral nature of online media sharing on social media and as part of the video viewing and creating experience. An outline of practical implications of the findings and areas for future research is also discussed.     

Social media in marketing: A review and analysis of the existing literature

People worldwide are largely engaged and attached with the web 2.0 technology and Social media platforms. By the same token, businesses start looking at such technologies as effective mechanisms to interact more with their customers. Equally, the related issues of social media marketing have been also the focus of attention for academics and researchers to expand the current understanding about such phenomena over the marketing area. Accordingly, the main aim of this study is to systematically examine and review the current studies that have conducted over the related area of social media and marketing. By reviewing approximately 144 articles, the researchers were able to provide an overview of the main themes and trends covered by the relevant literature such as the role of social media on advertising, the electronic word of mouth, customers’ relationship management, and firms’ brands and performance. In this review, it has also studied the most common research approaches adopted to examine the related issues of social media marketing. Further discussion is also introduced followed by an explanation of the current review limitations and recommended directions to be examined by future studies.     

社会化营销绩效最大化问题及其扩展研究综述

由于在线社交网络上的信息传播具有速度快、成本低、影响范围大等优势,许多企业均试图通过在线社交网络进行产品的促销和推广。然而,企业如何选择种子结点来投放营销信息,使得在给定成本下覆盖或影响最多的用户,实现营销绩效最大化是一项极具挑战性的任务。该文通过文献检索和综述方法,系统总结了社会化营销中的信息传播模型,从网络拓扑结构和用户历史数据、竞争条件与非竞争条件等不同视角总结了社会化营销绩效最大化的有关算法,最后对社会化营销绩效最大化问题进行了总结与展望。     

Semantic analysis on social networks: A survey

As social networks are getting more and more popular day by day, large numbers of users becoming constantly active social network users. In this way, there is a huge amount of data produced by users in social networks. While social networking sites and dynamic applications of these sites are actively used by people, social network analysis is also receiving an increasing interest. Moreover, semantic understanding of text, image, and video shared in a social network has been a significant topic in the network analysis research. To the best of the author's knowledge, there has not been any comprehensive survey of social networks, including semantic analysis. In this survey, we have reviewed over 200 contributions in the field, most of which appeared in recent years. This paper not only aims to provide a comprehensive survey of the research and application of social network analysis based on semantic analysis but also summarizes the state‐of‐the‐art techniques for analyzing social media data. First of all, in this paper, social networks, basic concepts, and components related to social network analysis were examined. Second, semantic analysis methods for text, image, and video in social networks are explained, and various studies about these topics are examined in the literature. Then, the emerging approaches in social network analysis research, especially in semantic social network analysis, are discussed. Finally, the trending topics and applications for future directions of the research are emphasized; the information on what kind of studies may be realized in this area is given.     

Do social media campaigns foster vaccination adherence? A systematic review of prior intervention-based campaigns on social media

The COVID-19 pandemic has demonstrated the importance of large-scale campaigns to facilitate vaccination adherence. Social media presents unique opportunities to reach broader audiences and reduces the costs of conducting national or global campaigns aimed at achieving herd immunity. Nonetheless, few studies have reviewed the effectiveness of prior social media campaigns for vaccination adherence, and several prior studies have shown that social media campaigns do not increase uptake rates. Hence, our objective is to conduct a systematic review to examine the effectiveness of social media campaigns and to identify the reasons for the mixed results of prior studies. Our methodology began with a search of seven databases, which resulted in the identification of 92 interventions conducted over digital media. Out of these 92 studies, only 15 adopted social media campaigns for immunization. We analyzed these 15 studies, along with a coding scheme we developed based on reviews of both health interventions and social media campaigns. Multiple coders, who were knowledgeable about social media campaigns and healthcare, analyzed the 15 cases and obtained an acceptable level of inter-coder reliability (> .80). The results from our systematic review show that only a few social media campaigns have succeeded in enhancing vaccination adherence. In addition, few campaigns have utilized known critical success factors of social media to induce vaccination adherence. Based on these findings, we discuss a set of research questions that informatics scholars should consider when identifying opportunities for using social media to resolve one of the most resilient challenges in public health. Finally, we conclude by discussing how the insights drawn from our systematic reviews contribute to advancing theories, such as social influence and the health belief model, into the realm of social media–based health interventions.     

Benefits of Facebook fan/brand page marketing and its influence on relationship commitment among Generation Y: Empirical evidence from Malaysia

This study aims to understand the influence of relational benefits of Facebook brand/fan page towards relationship commitment among Generation Y. Additionally, this study also investigates the mediating effect of customer satisfaction on the relationship between relational benefits and relationship commitment. A total of 195 sets of online questionnaire were collected using snowball sampling method for the statistical data requirement of SmartPLS. The analysis found significant positive relationships between relational benefits and relationship commitment, however, only on social, functional, and special treatment benefits. Surprisingly, the findings also showed an insignificant mediation effect of customer satisfaction on the relationship between relational benefits and relationship commitment. The research findings are valuable to both the theoretical and businesses adopting social media as a marketing strategy. Marketers employing the Facebook or other social media in catering and reacting to the Generation Y needs will benefit the most; securing their confidence and loyalty towards purchasing a certain brand.     

Organizational research in the field of Green IT: A systematic literature review from 2007 to 2016

The environmental effects of Information Technology (IT) and business sustainability have been a catalyst for the growth of Green IT. This growth has resulted in a considerable amount of attention from business practitioners, Information System (IS) researchers and politicians in the field. Many researchers from different academic backgrounds have attempted to investigate and understand the concepts of Green IT, from both the individual and the organizational perspectives. However, few attempts have been made to incorporate the findings of previous surveys and to assess the current state of research in this field. In this research, we conduct a literature review to examine Green IT research to gain a better understanding of the Green IT field between 2007 and 2016. We categorize the published papers and present some novel research opportunities and areas that need to be developed. To provide extensive quantitative and qualitative results, we follow a review protocol integrating two different stages (automatic and manual) and cover all of the studies from this period. Accordingly, from the review study, we identify 131 papers addressing Green IT that were reviewed to extract relevant information on a set of research questions. We observe that the current studies cover numerous research themes under Green IT research, particularly initiation, approaches and strategies, the adoption framework, and benefits, with other themes gaining scarce attention. By presenting research questions, we aid scholars in determining rigorous academic research directions for studying this phenomenon. The results of this study provide a roadmap to guide future studies on Green IT and highlight directions for the successful implementation of Green IT in organizations.     

The use of social media in travel information search

When faced with new technology for tourism purposes, travelers often use information searches in the Internet and, in addition, gain valuable travel information from various sources. This paper examines the travel information searches using social media as a new search behavior from a value perspective. By adopting the value-based adoption model (VAM) based on the prospect theory and mental accounting theory from the perspectives of value maximization of benefits versus sacrifices for a new technology, our findings revealed that the traveler’s perception of the value of social media is a primary determinant of the traveler’s social media usage. We test our research model using empirical data collected (n = 695) in a survey and run a structural equation modeling. These results are mediated by perceived value. Thus, the users of new social media, especially for travel information searches, are influenced by both benefits (information reliability, enjoyment) and sacrifices (complexity, perceived effort). However, only enjoyment makes an impact directly on social media usage. Thus, this paper discusses both the theoretical and practical implications of VAM in the context of social media on the subject of tourism.     

IPTV over P2P streaming networks: the mesh-pull approach

IPTV, an emerging Internet application, would revolutionize the entertainment and media industries; however, IPTV also has the potential to overwhelm the Internet backbone and access networks with traffic. To date, IPTV over P2P streaming networks has advanced significantly using two different approaches: tree-push versus mesh-pull. In particular, the mesh-pull streaming approach has achieved a number of successful commercial deployments. In this article, we examine the current progress in the research and development of mesh-pull P2P streaming systems. We provide an overview of the general mesh-pull streaming architecture and review various challenges, design issues, and interesting research problems in this approach. We discuss the construction costs for providing an IPTV service with service guarantees. We outline a measurement technique for monitoring the video playback quality of mesh-pull streaming systems. We emphasize that the future P2P IPTV systems should be designed to meet the expectations of users for quality-of-experience. We also identify a few other important issues for IPTV over P2P streaming networks, including the traffic pressure on ISPs, various security concerns, and the necessity to re-examine the most appropriate P2P architecture. Insights obtained in this study will be valuable for the development and deployment of future P2P IPTV systems.     

关于网络环境下用户信息隐私关注的研究

文章以国内期刊发表的有关网络环境下信息隐私关注的文献为研究对象,从研究现状、概念提出、测量模型、研究方法、影响因素、用户隐私行为等方面对现有文献进行梳理和归纳,然后对网络运营商提出降低用户的隐私关注、提高用户提供隐私信息意愿的相关建议,并对我国未来的研究方向做出展望。     

Opt-out,abstain, unplug. A systematic review of the voluntary digital disconnection literature

Temporary and permanent disconnection from digital devices, platforms, or tools has gained traction from users and, subsequently, in academic discourse. A rapidly growing body of research focuses on so-called digital disconnection practices. However, the literature is highly scattered, with limited comprehensive work and consensus on essential foundations for this field. This study provides a systematic review of the digital disconnection literature following the PRISMA flow and Cochrane guidelines. We investigated 112 articles based on the following eight themes of digital disconnection: (1) definitions, (2) measurements, (3) prevalence, (4) motives, (5) strategies, (6) consequences/effectiveness, (7) relapsing, and (8) interventions. The review shows that research on this topic suffers from conceptual ambiguity and lacks consensus on terminology, definition, and measurement. As a first step to solving these lacunae, we provide a working definition, describing digital disconnection as a deliberate form of non-use of devices, platforms, features, interactions and/or messages that varies in frequency and duration with the aim of restoring or improving one’s perceived overuse, social interactions, psychological well-being, productivity, privacy and/or perceived usefulness. Moreover, we discuss the identified empirical and theoretical shortcomings and provide recommendations for future research.     

Absorbability,applicability and availability in nursing and care robots: A thematic analysis of Twitter postings

Nursing and care robots (NCR) have become an important technological innovation in various areas in the medical discipline. Previous studies have found that implementation of robots in healthcare is both associated with positive and negative attitudes. This study aims to improve the understanding of the general public’s communication about nursing and care robots through analyzing the content of posts in social media. An advanced social intelligence platform was used to mine Twitter content. From the platform, data were collected historically. An archival and cross-sectional observational study was conducted online. The data set comprising of 5954 tweets were thematically analyzed. Tweets under the theme of absorbability show that nursing and care robots are considered to be a part of users’ lives, either now or sometime in the future for Twitter users, and the topic is tackled as a fact but with humor, skepticism and enthusiasm. Tweets falling under applicability show that potential nursing and care robots usage covers a range of arenas in everyday life. Results thematized as availability show sincere concern about how the accessibility of nursing and care robots in everyday life will affect costs and other economic aspects, both on a global and an individual level as well as on micro and macro levels of economies. Twitter offers a window into attitudes and ideas as well as fundamental beliefs and practices. Thus, monitoring Twitter discussions on social media can provide valuable insights into current attitudes as well as forecasting coming trends. The data includes information about Twitter users’ anxious relationships with nursing and care robots. We raise important questions about the nature of nursing and care robots and their implementations, both in health care but also in everyday living.     

Leveraging Social Network Analysis for Research on Journalism in the Information Age

Advances in information and communication technologies connect media organizations, media content, and audiences in new ways. This essay advocates the use of a relational approach to study journalism and media in the information age. This article begins with a review of the communication network typology, highlighting its applicability to journalism studies. A review of journalism studies that use social network analysis reveals a number of new opportunities for research. Finally, the essay illustrates the heuristic value of the communication network typology and multidimensional networks for the study of journalism and media.     

Securing a Wireless World

Securing wireless networks poses unique research challenges. In this paper, we survey the state-of-the-art approaches to providing security for three popular wireless networking paradigms, namely, IEEE 802.11 based WLANs, third-generation cellular networks, and mobile ad hoc networks. We identify the security threats as well as examine the current solutions. We further summarize lessons learned, discuss open issues, and identify future research directions.     

A meta-analytic review of the relationship between social media use and employee outcomes

Employees’ social media use and its relationships with work-related outcomes have received significant research attention in recent years. Extant research, however, has provided neither consistent findings regarding the extent and direction of such relationships nor consensus on potential moderators involved. To provide robust conclusions about the association between social media use and employee outcomes which could inform research and practice, a systematic culmination of findings from 29 empirical works published in peer-reviewed journals from 2009 to 2018 was conducted. The meta-analytic review assessed the relationships between employees’ social media use and employee outcomes (job performance, job satisfaction, work engagement, emotional exhaustion, and work-life conflict) and their moderators (types of social media, purposes of use, and background variables). The results of the random-effects model suggest that social media use, in general, had significant, small, positive relationships with job performance, job satisfaction, work engagement, and work-life conflict. Its relationship with emotional exhaustion, however, was significant but negligible. The sub-group and meta-regression analyses further identified the moderators among the positive associations found: purpose of social media use moderated the relationships of social media use with job performance and job satisfaction while job position moderated the association between social media use and job satisfaction.     

Promoting or prohibiting: Understanding the influence of social media on international students’ acculturation process,coping strategies,and psychological consequences

Although the unprecedented prevalence of social media has infiltrated into international students’ daily trajectories and become an indispensable component of their intercultural communication, yet surprisingly few attempts have been implemented to systematically unpack how the innovative technology could play a role in these sojourners’ acculturation experiences and the consequences of migration and cross-cultural adaption. In order to address such research gap, the objective of this present article is to provide a review of academic, peer-reviewed journal studies that examined the potential effect of social media engagement on international university students’ acculturation process, coping strategies, and psychological adjustments during the period from 2010 to 2019. Moreover, building upon conceptualizations from new media and transcultural research literature, a conceptual framework was developed to classify the relevant studies for further analysis. Overall, these theories and studies synthesized in this paper emphasize the vital role of social media in the acculturation, coping behaviors and mental health for ethnic minorities in the host country. Additionally, certain dimensions of attitudes and behaviors through social media could exert the important influence on the psychological adaption. Therefore, conclusions of the research may assist to further inform practitioners who may encounter newcomers’ experiencing intercultural adjustments and psychological issues in the digital media age. Furthermore, this current review may also help educators determine certain barriers that have not been resolved in campus tactics which may influence the acculturation of sojourning populations.