Modeling organizational performance indicators

Performance measurement and analysis is crucial for steering the organization to realize its strategic and operational goals. Relevant performance indicators and their relationships to goals and activities need to be determined and analyzed. Current organization modeling approaches do not reflect this in an adequate way. This paper attempts to fill the gap by presenting a framework for modeling performance indicators within a general organization modeling framework.     

Patient flow modelling and performance analysis of healthcare delivery processes in hospitals: A review and reflections

Analysis of hospital processes is essential for development of improved methods, policies and decision tools for overall performance improvement of the hospital system. Amidst the current scenario of continuously increasing healthcare costs and scarcity of resources, optimal utilization of resources without hampering the quality of care has gained importance in any country. Modelling, analysis and management of patient flows, in this context, plays a key role in performance analysis and improvement of hospital processes as appropriate modelling of patient flows may help healthcare managers make decisions related to capacity planning, resource allocation and scheduling, appointment scheduling and for making necessary changes in the process of care. The concept of patient flow and its modelling has gained much attention in healthcare management literature over past few decades. In this paper, the existing approaches pertaining to modelling of patient flows in hospital systems have been classified and critically appraised focussing on the recent advancements in order to identify future research avenues. A generic framework for patient flow modelling and performance analysis of hospital systems that may serve as a guide for the practitioners dealing with similar kinds of problems to improve healthcare delivery has also been provided.     

Performance evaluation of a multithreaded RTS using a synchronous reactive model

Synchronous reactive modelling provides an optimal framework for the modular decomposition of programs that engage in complex patterns of deterministic interaction, such as many real-time and communication entities. This paper presents an approach which includes performance modelling techniques in the synchronous reactive modelling method supported by ESTEREL. It defines a methodology based on timing and probabilistic quantitative constructs that complete the synchronous reactive models. A monitoring mechanism allows the computation of performance results during the simulation. This methodology is applied to study a multithreaded runtime system for a distributed functional programming language. Performance metrics are computed and validated with experimental results.     

Specification,analysis and simulation of the dynamics within an organisation

In this paper a modelling approach to the dynamics within a multi-agent organisation is presented. A declarative, executable specification language for dynamics within an organisation is proposed as a basis for simulation. Moreover, to be able to specify and analyse dynamic properties within an organisation, another declarative specification language is put forward, which is much more expressive than the executable language for simulations. Supporting tools have been implemented that consist of a software environment for simulation of organisation models and a software environment for analysis of dynamic properties against traces of dynamics within an organisation.     

GoBIS: An integrated framework to analyse the goal and business process perspectives in information systems

ContextOrganisational reengineering, continuous process improvement, alignment among complementary analysis perspectives, and information traceability are some current motivations to promote investment and scientific effort for integrating goal and business process perspectives. Providing support to integrate information systems analysis becomes a challenge in this complex setting.ObjectiveThe GoBIS framework integrates two goal and business process modelling approaches: i^⁎ (a goal-oriented modelling method) and Communication Analysis (a communication-oriented business process modelling method).MethodIn this paper, we describe the methodological integration of both methods with the aim of fulfilling several criteria: i) to rely on appropriate theories; ii) to provide abstract and concrete syntaxes; iii) to provide scenarios of application; iv) to develop tool support; v) to provide demonstrable benefits to potential adopters.ResultsWe provide guidelines for using the two modelling methods in a top-down analysis scenario. The guidelines are validated by means of a comparative experiment and a focus-group session with students.ConclusionsFrom a practitioner viewpoint (modeller and/or analyst), the guidelines facilitate the traceability between goal and business process models, the experimental results highlight the benefits of GoBIS in performance and usability perceptions, and demonstrate an improvement on the completeness of the latter having an impact on efficiency. From a researcher perspective, the validation has produced useful feedback for future research.     

BIM extension for the sustainability appraisal of conceptual steel design

Contemporary advancements in Information Technology and the efforts from various research initiatives in the AEC industry are showing evidence of progress with the emergence of building information modelling (BIM). BIM presents the opportunity of electronically modelling and managing the vast amount of information embedded in a building project, from its conception to end-of-life. Researchers have been looking at extensions to expand its scope. Sustainability is one such modelling extension that is in need of development. This is becoming pertinent for the structural engineer as recent design criteria have put great emphasis on the sustainability credentials in addition to the traditional criteria of structural integrity, constructability and cost. With the complexity of designs, there are now needs to provide decision support tools to aid in the assessment of the sustainability credentials of design solutions. Such tools would be most beneficial at the conceptual design stage so that sustainability is built into the design solution starting from its inception. The sustainability of buildings is related to life cycle and is measured using indicator-terms such as life cycle costing, ecological footprint and carbon footprint. This paper proposes a modelling framework combining these three indicators in providing sustainability assessments of alternative design solutions based on the economic and environmental sustainability pillars. It employs the principles of feature-based modelling to extract construction-specific information from product models for the purposes of sustainability analysis. A prototype system is implemented using .NET and linked to the BIM enabled software, Revit Structures™. The system appraises alternative design solutions using multi-criteria performance analysis. This work demonstrates that current process and data modelling techniques can be employed to model sustainability related information to inform decisions right from the early stages of structural design. It concludes that the utilized information modelling representations – in the form of a process model, implementation algorithms and object-based instantiations – can capture sustainability related information to inform decisions at the early stages of the structural design process.     

Using an Atlantis model of the southern Benguela to explore the response of ecosystem indicators for fisheries management

Atlantis is a whole-of-system modelling framework developed for Management Strategy Evaluation. This paper describes an Atlantis model that was built to simulate the southern Benguela ecosystem and its major associated fisheries to assist fisheries management in the region. We divided the region into spatial zones based on hydrodynamics, current fishing management, and important ecosystem processes. We divided the biological components of the system into functional groups based on trophic interaction, life history traits and fisheries management objectives. We evaluated the model against historical data and known ecosystem interactions (such as competition and predation), and found that it simulates important ecological processes well at multiple trophic levels. We tested the model under fishing pressure scenarios and evaluated the performance of common ecosystem-level indicators. The response of the modelled system (as shown by indicators) was in line with expected behaviour of the indicators, reinforcing our confidence in the usefulness of the model.     

Lightweight coarse-grained coordination: a scalable system-level approach

In this paper, our solution to the problem of modelling functionally complex communication systems at the application level, based on lightweight coordination, is extended to seamlessly capture system-level testing as well. This extension could be realized simply by self-application: the bulk of the work for integrating system-level testing into our development environment, the ABC, concerned domain modelling, which can be done using the ABC. Therefore, the extension of the ABC to cover system-level testing was merely an application development on the basis of the ABC, illustrated here in the domain of Computer Telephony Integration. Here the adoption of a coarse-grained approach to test design, which is central to the scalability of the overall testing environment, is the enabling aspect for system-level test automation. Together with our lightweight coordination approach this induces an understandable modelling paradigm of system-wide test cases that is adequate for the needs and requirements of industrial test engineers. In particular, it enables test engineers to graphically design complex test cases that, in addition, can even be automatically checked for their intended purposes via model checking.     

Simulation of Generalised Semi-Markov Processes based on Graph Transformation Systems

Stochastic Graph Transformation combines graphical modelling of various software artefacts with stochastic analysis techniques. Existing approaches are restricted to processes with exponential time distribution. Such processes are sufficient for modelling a significant class of stochastic systems, however there are interesting systems which cannot be specified appropriately in such a framework. In several cases one needs to consider non-exponential time distributions. This paper proposes a stochastic model based on graph transformation with general probability distributions. This model is well suited to represent concurrency and performance aspects of architecture reconfiguration. It is also possible to apply Monte Carlo simulation techniques in order to analyse behaviour of complex stochastic systems. The new model is implemented and used to simulate simple networks.     

WTP协议层分片重组传输机制的设计与性能分析

简述了WTP分片重组机制,并给出了它的设计的精要部分,又采用概率模型的方法分析了它的传输性能.基于这一分析,更进一步讨论了分组大小参数对传输性能的影响.     

Agent-based modelling and simulation for the analysis of social patterns

Agent-based modelling facilitates the implementation of tools for the analysis of social patterns. This comes from the fact that agent related concepts allow the representation of organizational and behavioural aspects of individuals in a society and their interactions. An agent can characterize an individual with capabilities to perceive and react to events in the environment, taking into account its mental state (beliefs, goals), and to interact with other agents in its social environment. There are already tools to perform agent-based social simulation but these are usually hard to use by social scientists, as they require a good expertise in computer programming. In order to cope with such difficulty, we propose the use of agent-based graphical modelling languages, which can help to specify social systems as multi-agent systems in a more convenient way. This is complemented with transformation tools to be able to analyse and derive emergent social behavioural patterns by using the capabilities of existing simulation platforms. In this way, this framework can facilitate the specification and analysis of complex behavioural patterns that may emerge in social systems.     

A normative programming language for multi-agent organisations

The specification of multi-agent organisations is typically based on high-level modelling languages so as to simplify the task of software designers. Interpreting such high-level specifications as part of the organisation management infrastructure (OMI) is a difficult and cumbersome task. Simpler and more efficient tools need to be used for this. Based on primitives such as norms and obligations, we introduce in this paper a Normative Programming Language (NPL)??a language dedicated to the development of normative programs. We present the interpreter for such a language and show how it can be used within an organisation management infrastructure. While designers and agents can still use a high-level organisational modelling language to specify and reason about the multi-agent organisation, the OMI interprets a simpler language. This is possible because the high-level specifications can be automatically translated into the simpler (normative) language. Our approach was used to develop an improved OMI for the Moise framework, as described in this paper. We also show how Moise??s organisation modelling language (with primitives such as roles, groups, and goals) can be translated into NPL programs. Finally, we briefly describe how this all has been implemented on top of ORA4MAS, the distributed artifact-based organisation management infrastructure for Moise.     

Core task modelling in cultural assessment: a case study in nuclear power plant maintenance

This article aims at illustrating the use of core task modelling on a system level and attempts to show its relevance to cultural assessment. The methodology that was used in a case study consists of an iterative process of core task modelling, organisational culture research and organisational assessment. The case study was conducted in a nuclear power plant's (NPP's) maintenance department. The maintenance task, its goals, critical demands and the demands for the working practices were conceptualised by core task analysis. The organisational culture of the maintenance department was explored with interviews, a survey and workgroups. The results show three critical demands and three instrumental demands to be controlled on all levels in the organisation. The maintenance culture must support the activity of balancing between these distinct requirements. The core task model was used in assessing the characteristics of the maintenance culture. This was done through analysing the unity of the personnel's conceptions concerning the organisation, its tasks, goals and values. The relevance of this approach to organisational development is discussed.     

A new approach to performance modelling of Client/Server distributed data base architectures

The recent technological advances in the field of computer and communication lead to distributed data base (DDB) architectures based on the Client/Server paradigm. Available DDB performance prediction methodologies are not sufficiently adequate being too expensive both in the model definition and in the model analysis because of the structural complexity and the large system dimension.

This paper concentrates on a new approach to performance modeling of DDB systems called “independent modelling approach”. This approach separates the DDB software model from the DDB machinery model, and models from solution techniques. This way the aspects related to data contention can be analysed as a pure software characteristic and separated from resource contention, considered as a machinery characteristic. Furthermore, it is possible to analytically model some system aspects (e.g., the software only, or part of it, without involving the machinery model), and apply combined analytical/simulation methods for the remaining system aspects. This results in higher flexibility at lower computational cost in the performance analysis of complex DDB architectures.

A case study is developed and experimental results are discussed to show the effectiveness of the approach.     

警务绩效评估系统的UML建模及实现

警务绩效评估有利于强化警察机构的组织管理,提高警察的工作效能。提出了基于金盾网的警务绩效评估系统结构,采用面向对象的分析与设计方法,使用统一建模语言UML对系统建模,详细分析和设计了系统的用例图、静态结构模型和动态行为模型,描述了系统采用的多级模糊综合评价方法,最后使用ASP.NET技术实现了该系统。     

Modelling parallel databases with process algebra

With the current interest in using parallel computers as database servers to provide a scaleable parallel application which satisfies a real commercial need, there is a corresponding interest in performance prediction of parallel database systems. Both analytical and simulation approaches have been used and reported in the literature. This paper reports on an investigation into how a stochastic extension to classical process algebra (performance evaluation process algebra, PEPA) may be used for this purpose. This paradigm has a small but powerful set of elements which offers great flexibility for performance modelling. The paper describes how the approach has been adapted to handle database models, including the development of a technique, the decompositional approach, to handle the state-space explosion of parallel database models. It concludes with a comparison between the results obtained using this approach and those obtained using a different analytical approach.