基于Web Services的"一站式"服务框架模型

提出了基于Web Scrvices技术的电子政务“一站式”服务框架模型,有效地提高了电子政务系统的灵活性和实用性。文章提出了基于Web Services技术的“一站式”服务框架模型VCS,并闸述了该模型在电子政务系统中的应用。     

电子政务系统体系结构的设计

在分析电子政务的总体技术体系结构模型与应用平台的基础上,介绍了一站式电子政务服务架构的基本设计思路。通过电子政务一站式服务框架的建设,构筑起电子政务整体建设的框架体系结构,统一了标准与平台, 实现了政府、社会和公众之间服务系统的高度整合,为政府构建电子政务系统提供了理论基础和技术支撑。     

浅析电子政务的发展与定位

电子政务发展的核心就是服务,以人为本,以服务对象为中心,打破政府部门物理界限,积极面向社会、企业、公众提供＂一站式＂公共服务,是未来电子政务发展的主要方向。     

一站式解决系统孤立——南海市电子政务项目应用透视

“中国电子政务应用示范工程(南海)”项目是国家“十五”国家科技攻关计划项目,它包括一站式服务框架软件及工程实现、一站式服务架构下的网上工商、网上税务、财政财务统一结算、网上社保、劳动就业管理、网上统计、电子金融服务、办公信息流处理和Web Service技术等十个子课题,共同形成一个电子政务的整体架构。在科技部高新技术发展及产业化司共同组织的此项目公开招标中,北京慧点科技开发有限公司承担的课题是“一站式服务框架软件及工程实现”。“一站式服务框     

“四条腿”架起电子政务

构建一站式服务框架电子政务系统是电子政务系统建设的最终目标。这无疑是一个复杂的系统。透过现象看本质,在对电子政务系统作进一步的剖析后,我们不难发现,看似复杂的电子政务系统离不开四大平台的建设。这四大平台有如“四条腿”,架起了坚实的电子政务技术构架基础。     

政府网站:从管理到服务

搭建平台，提供在线服务政府网站应成为在线办事的平台。服务是政府网站的核心内容，政府网站是打造服务型政府的关键环节。从全球电子政务发展趋势看，面向社会和公众提供服务是电子政务的最大价值所在。我国政府明确提出了创建服务型政府的要求。公众服务同样成为了我国电子政务建设的重要内容，并且随着政府职能转变不断深化，公众服务在电子政务的地位逐步提升。以政府网站为平台面向社会和公众提供“一站式”网上办事服务，能够减少政府开支，提高政府办事效率和服务质量，增强用户满意度。     

面向公民的电子政务服务框架（CCeGSF）

电子政务总体框架的设计是电子政务建设的关键，实现“以人为本”的服务性电子政府是电子政务研究的根本目标。本文针对服务性电子政府的建设目标，提出了一种面向公民的电子政务服务框架（CCeGSF），该框架采用面向服务的架构（SOA）和业务流程管理（BPM）等先进技术为支撑，符合通用性、标准化和柔性的设计要求，具有耦合性松、灵活性大、资源共享性强、可扩展性强等优点。基于CCeGSF的大连市高新技术开发区电子政务服务系统运行效果良好，能够为用户提供便捷、优质的服务。     

一站式服务架构下的电子政务应用系统

从构造电子政务应用系统的角度出发，给出以基本的信任与授权服务和政务共享平台为支撑，以工作流引擎、通用电子政务构件、服务集成模块为内容的一站式电子政务的服务架构。对该架构下的电子政务服务过程，包括身份认证流程、应用授权流程、服务调度及处理流程进行抽象描述。以网上税务系统为例，分析了一站式电子政务构架下具体的电子政务应用系统的建设方式。     

ESSF-EGov:一种整体性和跨领域的电子政务公众服务系统框架

电子政务公众服务系统采用信息通讯技术,通过流程优化与创新,向公民和法人提供便捷和高效服务.电子政务公众服务系统的建设、运营与持续改进是涉及到政府决策、行政管理、信息技术治理、软件系统开发及维护、数据和知识管理等多领域的复杂工程.基于对电子政务公众服务系统特性的分析和相关研究成果,提出一种面向公众服务领域的具有服务系统特性的系统框架—ESSF-EGov.该框架基于Zachman框架方法,具有覆盖电子政务公众服务系统生命周期所有阶段的整体性,也结合了相关多领域的视角.通过一个案例展示和说明了该框架在政府公众服务门户发展中的应用.     

电力信息系统安全可信的一站式业务服务系统的研究

本文介绍了电力信息系统安全可信的一站式业务服务系统的总体结构,由信任与授权服务、可信Web Service计算、一站式电力业务服务框架等模块组成;然后详细描述了一站式电力业务服务框架核心功能模块的设计;最后介绍了一站式电力业务服务的身份认证、服务请求、服务调度处理的实现流程。     

e-Government information systems: Evaluation-led design for public value and client trust

e-Government systems differ from commercial information systems (IS) in that they frequently encompass strategic goals that go beyond efficiency, effectiveness and economy, and include political and social objectives such as trust in government, social inclusion, community regeneration, community well-being and sustainability. Designing e-Government systems that help to meet these objectives is a significant challenge for the future. This paper develops an evaluative design framework for e-Government projects that complements traditional approaches to IS evaluation. The framework is based upon Moor's concept of public value. It focuses upon citizens' and clients' experiences of service provision and service outcomes as contributors to the formation of public trust. Trust is shown to be related to the extent to which people feel that an e-Government service enhances their sense of being well-informed, gives them greater personal control, and provides them with a sense of influence or contingency. The framework's development and validation are founded upon analyses of a two live case studies in south-east England and London, U.K.     

上海市电子政务试点示范工程综述

随着信息化的迅速推进，世界各国逐渐认识到了信息化在政府工作中的积极作用，我国也在大力实施和推进我国的电子政务建设。该文从总体上介绍了“上海市电子政务试点示范工程”的研发和实施情况，从研究背景、系统设计、实施原则等多个方面对“示范工程”进行了分析和阐述，对国内其他电子政务系统的建设提供了有益的借鉴和帮助。     

Information systems in the public sector: The e-Government enactment framework

Despite the burgeoning number of studies of public sector information systems, very few scholars have focussed on the relationship between e-Government policies and information systems choice and design. Drawing on Fountain’s (2001) technology enactment framework, this paper endeavours to conduct an in-depth investigation of the intricacies characterising the choice and design of new technologies in the context of e-Government reforms. By claiming that technologies are carriers of e-Government reform aims, this study investigates the logics embedded in the design of new technology and extant political interests and values inscribed in e-Government policies. The e-Government enactment framework is proposed as a theoretical and analytical approach to understand and study the complexity of these relationships which shape e-Government policies.     

A secure e-Government platform architecture for small to medium sized public organizations

Small to medium sized public organizations (SMPOs) share some of their e-Government requirements with their larger counterparts, such as the pending needs for interoperability, security and user friendliness. Additionally, they have some specific needs that are either unique in their context or more demanding due to their characteristics. These are cost and resources considerations, enhanced accessibility and greater scalability due to the larger number of citizens and businesses served and automated processing because of the restricted number of trained personnel. This paper first proposes an architecture for a secure e-Government platform based on Web Services, which addresses the above requirements. Secondly, a specific service is built upon the proposed platform, in which a municipality generates and securely delivers a digital birth certificate to a citizen or another municipality.     

Research on e-Government evaluation model based on the principal component analysis

Over the last few years, the area of electronic government (e-Government) has received increasing prominence and attention; people are interacting with e-Government systems to an ever greater extent. It is therefore important to measure the development of e-Government. Adopting principal component analysis (PCA), this study presents, validates and updates an evaluation model with 5 dimensions based on Socio-Technical model and Stakeholder Theory, which captures the multidimensional and interdependent nature of e-Government system. The validity of the model is empirically investigated using a sample of local e-Government of 18 cities in China, all of which have high Internet penetration and mature ICT use. The five dimensions of the evaluation model include project construction, information security management, special construction, transparency of government affairs and informationized ability. K-means clustering is applied in the subspace created by PCA to evaluate the local e-Government stages of growth of these 18 cities. The findings provide several important implications for e-Government research and practice.     

Adoption of electronic government services among business organizations in Singapore

With the global emergence of public sector information communication initiatives, there has been a growing need for research on factors influencing adoption of e-Government services. To fill up the existing knowledge gap in this area, this paper examines factors influencing adoption of electronic government services among business organizations in Singapore. Drawing on Rogers' Innovation Diffusion Theory and on the literature on network externalities, social influence, and barriers to adoption, this paper develops a theoretical framework and proposes that perceived benefits, management readiness, sensitivity to cost, external pressure, and social influences are positively related to the adoption decision. We tested this framework using survey data from 128 business organizations in Singapore. The results show a significant positive relationship between perceived benefits, external pressure, and social influence and the firms' decision to adopt e-Government services. Some possible implications of our study are that governments need to increase public awareness of direct and indirect benefits of their e-services, to portray e-services as up-to-date, effective and secure, and to put in place various incentives to encourage their adoption.     

Does government effort or citizen word-of-mouth determine e-Government service diffusion?

Ranked best in the world for e-Government Readiness in 2002, 2004, and 2005, second in 2006 and third in 2007, Taiwan's experience in promoting e-Government services could provide governments worldwide with practical knowledge for planning and implementation. In general, e-Government services can be seen as innovations for citizens to adopt. This study uses the tax e-filing system (TEFS) in Taiwan as an example and investigates the determinants of citizens' adoption of such an innovative e-Government service. Three diffusion models – the external, internal and mixed influence models – are employed to reveal whether the diffusion of the TEFS in Taiwan is affected by government promotion efforts, interactions among acquaintances or a combination of both. Findings indicate that the influence of acquaintances is the major predictor of Taiwan's TEFS diffusion and the mixed influence model is the best fit. ‘Source-Strategy Fit’ implications are proposed based on this study's findings.     

公安电子政务评估办法建议

在现代社会中,信息技术的迅猛发展,特别是互联网技术的普及应用,使电子政务的发展成为当代信息化的最重要的领域之一。公安电子政务就是通过＂电子政府＂工程的建设,来进一步推动＂电子警务＂、＂警务信息化＂等诸多新的发展,进而带动整个公安的建设发展。如何更好的发挥＂公安电子政务＂的优势来为社会经济建设服务,必将成为新时期公安工作的重点。为了提高公安的行政管理能力,保证政府在＂公安电子政务＂建设投入的有效性,建立科学合理的＂公安电子政务＂绩效评估,这对发展与深化公安电子政务建设有着深远的意义。     

Understanding e-Government project trajectories from an actor-network perspective

A number of models have been offered to help explain the trajectories of e-Government projects: their frequent failures and their rarer successes. Most, though, lack a sense of the political interaction of stakeholders that is fundamental to understanding the public sector. This paper draws on actor-network theory to provide a perspective that is used to explain the trajectory of an e-Government case study. This perspective is found to provide a valuable insight into the local and global actor-networks that surround e-Government projects. The mobilisation, interaction and disintegration of these networks underpins the course of such projects, and can itself be understood in relation to network actor power: not through a static conception of ‘power over’ others but through the dynamic-enacted concept of ‘power to’. As well as providing a research tool for analysis of e-Government project trajectories, the local/global networks approach also offers insights into e-Government leadership as a process of network formation and maintenance; and into the tensions between network stabilisation and design stabilisation.