Understanding online knowledge sharing: An interpersonal relationship perspective

The unique features and capabilities of online learning are built on the ability to connect to a wider range of learning resources and peer learners that benefit individual learners, such as through discussion forums, collaborative learning, and community building. The success of online learning thus depends on the participation, engagement, and social interaction of peer learners, which leads to knowledge sharing. Thus, without frequent and persistent interaction, it is doubtful whether knowledge sharing can take place in online learning. This study argues that theories about the development and maintenance of social relationships provide a theoretical foundation for understanding the motivation to engage in online knowledge sharing behavior. An Online Knowledge Sharing Model (OKSM) is proposed and empirically tested among undergraduate students using an online learning environment. The model introduces two new constructs – Perceived Online Attachment Motivation (POAM) and Perceived Online Relationship Commitment (PORC), which together explained 71 percent of the variance observed in self-reported online knowledge sharing behavior. The findings provide some explanations for the motivation to share knowledge, and have several implications for the design of the features and capabilities of online learning environments.     

Student interactions in online discussion forums: their perception on learning with business simulation games

Digital technology offers new teaching methods with controversial results over learning. They allow students to develop a more active participation in their learning process although it does not always drive to unequivocal better learning outcomes. This study aims to offer additional evidence on the contribution of business simulation games to students’ learning outcomes, considering student interactions in online discussion forums. We conducted a qualitative research with the online discussion forums of 5 different courses at bachelor and master levels, which involves 41 students’ teams. The final sample was composed of 3681 messages posted by the students. The results reveal that some generic and specific managerial skills exert a positive influence on learning outcomes. Students mostly highlighted teamwork, decision-making, information processing, reaching agreements, and dealing with uncertainty as the most relevant contributions of the game towards their learning. These results have instructional and pedagogical implications for determining the best way to enhance students’ motivation and learning outcomes when using digital technology methods, which involves recommendations that affect their design and monitoring.     

Students’ participation intention in an online discussion forum: Why is computer-mediated interaction attractive?

Anecdotal evidence indicates that an online discussion forum may not be utilized to its full potential in enhancing the effectiveness and efficiency of teaching due to a lower than expected student participation rate. This paper seeks to identify the motivational behavioral factors influencing students’ intention to participate in an online discussion forums (ODF). Drawing on the literature on social psychology and applying the theory of reasoned action, we develop a conceptual model of intention to participate in an online discussion forum and empirically test the hypotheses in a cross-sectional quantitative survey. The findings indicate that expectancy on hedonic outcome and utilitarian outcome and peer pressure positively influence the participation intention of students. Also, the perceived importance of learning positively moderates the relationship between utilitarian outcome expectancy and participation intention. Theoretical and practical implications of the findings are discussed.     

Procrastination,participation, and performance in online learning environments

The present study focuses on a specific learner characteristic in the management of time – procrastination-, and its role in an online learning environment. More specifically, it was expected that procrastination would influence the successfulness of online learning and that this could be explained by the level of participation of learners in discussion forums. A study was conducted to test this hypothesis among a sample of learners taking a 10-week course on environmental and land use issues. As predicted, a negative relationship was found between procrastination and performance, and this relationship was mediated by the level of the learners’ participation in discussion forums. In other words, it appears that if high procrastinators are less successful online learners than low procrastinators, it is partly due to their lack of participation in discussion forums during the learning process. Additionally, some behavioral differences between high and low procrastinators were found in the times they decided to (re)start working at a distance, felt motivated to work on their course, and felt like dropping out of the course. To conclude, some practical implications for tutoring online activities and for stimulating participation in online learning environments have been proposed.     

How and what university students learn through online and face-to-face discussion: conceptions, intentions and approaches

Abstract This paper reports a phenomenographic investigation into students' experiences of learning through discussion – both online and face to face (F2F). The study context was a second-year undergraduate course in psychology for social work in which the teacher had designed discussion tasks to begin in F2F mode and to continue online. A combination of open-ended questionnaires and semi-structured interviews was used to investigate students' conceptions of what they were learning, their intentions and their approaches to learning through discussion. Analysis of the interview and open-ended questionnaire data identified a number of qualitatively different conceptions, intentions and approaches to learning through discussion. Associations were found between what students thought they were learning through discussions, their approaches to learning through discussion and their course grade. Students with a cohesive conception and students adopting a deep approach (to learning through online discussion) got better course grades. There was no significant difference between deep and surface approaches to F2F discussion and course grade. The outcomes of this study have implications for the design of online and F2F discussion tasks and in particular for helping students adopt richer conceptions of what they stand to gain through discussion.     

A visualisation tool to aid exploration of students’ interactions in asynchronous online communication

Much research in recent years has focused on the introduction of virtual learning environments (VLEs) to universities, documenting practice, and sharing experience ( [Armitage et?al., 2001], [Browne and Jenkins, 2003], [Moron-Garcia, 2004] and [Weller, 2007]). Attention has been directed towards the importance of online dialogue for learning as a defining feature of the VLE.Communicative tools are an important means by which VLEs have the potential to transform learning with computers from being passive and transmissive in nature, to being active and constructivist (Pavey & Garland, 2004). However, practical methods of reviewing and analysing online communication to trace cycles of real dialogue (and learning) have proved somewhat elusive. Qualitative methods are also under-used for VLE discussions, since they demand new sets of research skills for those unfamiliar with them, and can be time intensive.This paper describes a visualisation tool to aid the analysis of online communication. The tool has two purposes: first, it can be used on a day-to-day basis by teachers or forum moderators to review the development of a discussion and to support appropriate interventions. Second, the tool can support research activities since the visualisations generated provide the basis for further qualitative and quantitative analysis of online dialogue.The visualisation software is designed to encode interaction types simply and quickly. The software was tested and then used to analyse data from a sample of forums within the Moodle VLE. The paper discusses both the method of visualisation and analysis of the online interactions as a pilot for further research analysing interaction in discussion forums.     

Seeking feedback in blended learning: competitive versus cooperative student attitudes and their links to learning outcome

Emerging research has revealed the impact of electronic media usage on student outcomes, such as satisfaction and reported learning efficacy. However, little is known of its impact on measurable knowledge acquisition. Results from this study showed that participation on discussion topics through Blackboard, an electronic discussion forum, predicted multiple-choice test performance. In contrast, none of the traditional face-to-face feedback-seeking behaviours, neither with professors in class or out of class, nor among fellow students, had significant influence on test results. An examination of underlying attitudes driving both electronic and face-to-face feedback-seeking behaviours showed that competitiveness rather than cooperation drove average intensity of electronic board participation, which in turn, was related to participation across the number of electronic topical forums. The influencing role of competitiveness in this undergraduate student sample may indicate undergraduate students' lack of workplace experience, where cooperation rather than competition is often needed for workplace effectiveness. This and implications of other findings are discussed in the paper.     

Interpersonal exchanges in discussion forums: A study of learning communities in distance learning settings

Cooperative relationships are the foundation of a model of online learning based on communities. The development of a community depends on the interaction between community members. This study is based on the belief that the dynamics of exchange of thought, from a Piagetian perspective, are one possibility for understanding the process of interaction within a virtual community. The study therefore investigates the dynamics of conversations in discussion forums in order to lead to an understanding of the processes involved in the formation of virtual learning communities. The research path involved content analysis of messages, interaction mapping and an analysis of the relationship between them. The results indicate that there is a relationship between the texts of discussion forum messages and continuation of interpersonal exchanges.     

When to jump in: The role of the instructor in online discussion forums

As asynchronous discussion forums become more prevalent in online and flexible-delivery modes of teaching, understanding the role that instructors play in student learning in these forums becomes an important issue. Whether the instructor chooses to lead discussions or to keep a low profile can affect student participation in surprising ways. In this study, we investigate how instructor participation rates, the timing of instructor postings (during or at the end of a forum) and nature of their postings (questions, answers or a mix of the two) relate to student participation and perception.     

When groups decide to use asynchronous online discussions: collaborative learning and social presence under a voluntary participation structure

The purpose of this study is to explore how groups decide to use asynchronous online discussion forums in a non-mandatory setting, and, after the group decision is made, how group members use online discussion forums to complete a collaborative learning project requiring complex data gathering and research processes. While a large body of research on computer-mediated communication (CMC) has documented successful intervention strategies to promote and sustain online discussion forums, little of the research has examined the use of online discussion forums in voluntarily contexts, wherein the decision to use online discussion forums is a personal decision and participation is not a graded component. This study approaches the research questions using a naturalistic case study of one graduate-level blended learning course with 55 students. Employing both student interviews and content analysis methods, this study revealed that the factors affecting the group decision to use online discussion forums are (1) successful or unsuccessful experiences during the first trial, (2) perceived affordances of CMC tools, and (3) the interplay between the nature of collaborative tasks and perceived efficiency. The content analysis of online postings in two voluntary groups revealed that when groups decided to use online discussion forums, participation levels were almost equal among individual group members, and discussion threads were sustained until the final completion of the collaborative project.