基于移动agent技术的供应链订单流管理

面向订单的管理已成为供应链管理的重要内容,而先进的IT技术是使订单中的信息在供应链上各节点间流动与转化的有力支持。介绍了移动代理的优点及在供应链中的应用,并提出了基于移动代理技术的供应链订单流管理的模型和框架,对订单的处理过程和移动代理在订单流管理中的应用作了探讨。     

基于GT-ERP的面向大规模定制的客户订单管理

从供应链的角度，对大规模定制(MC)环境下的客户订单管理方法进行了研究。分析了MC、GT及ERP的关系，给出了MC环境下客户订单处理的典型流程，提出了TG和ERP相结合的订单管理方案。     

基于FCFS和SOFS的供方主导型供应链订单管理模型与算法研究

本文提出了供应链订单管理问题的供方主导型重要概念,分析了供方主导型供应链订单管理基本特性,研究了先来优先式和小单优先式供方主导型供应链订单管理策略、模型,给出了多个基于先来优先式和小单优先式单供方、多供方主导型供应链订单管理算法,提出了订单管理的等差划分、变差划分新方法.     

消费者需求金奖：麦德龙（中国）和联合利华（中国）以消费者为导向的供应链流程执行

以消费者为导向的供应链流程——“团购订单”项目，不仅在短时间内提升服务水准、推动销量，而且制定了一个在未来使双方持续受益的运作流程。从2012年第三季度开始，麦德龙和联合利华携手启动了“团购订单”管理项目，通过执行消费者为导向的供应链流程来提高“用购订单”的服务水平，最终达到营业额持续稳定增长的目的。     

基于CRM的订单管理系统

从客户关系管理的角度,对企业的订单管理进行了研究。分析了以客户为中心的订单管理的特点及其订单处理流程,提出了一个以客户为中心的订单管理解决方案。     

基于供应链的采购管理系统的研究与实现

从供应链和现代ERP两个角度,阐述采购管理在现代企业管理中的重要作用。在比较传统的库存采购和基于订单驱动的准时化采购的区别的基础上,阐明战略伙伴关系在供应链中的重要地位。在分析了供应商选择的诸多主要因素之后,进而给出供应商评价选择中的三个最重要的指标——质量、价格、交货期,最后给出一个基于供应链的采购管理原型系统的总体设计方案。     

考虑依赖关系和能力约束的多对多供应链订单分配研究

研究一种多对多供应链中的相互依赖订单分配问题.其中,来自需求方的需求由一系列相互依赖订单组成,并同时考虑供应商的能力约束以及订单多属性约束,包括完成时间、数量、成本等.为了消解由于制造商依赖订单和供应商同时订单所导致的冲突,采用自动协商方法.在定义供应链相互依赖订单分配模型的基础上,提出一种两阶段协商协议和不同的协商策略.协商协议集成了投标和辩论两种协商流程,可以实现制造商与供应商之间的信息交流,规定协商双方的行为准则;而协商策略则确定了制造商和供应商的决策规则.仿真实验验证了自动协商方法的可行性,同时分析和比较不同供应链环境下的订单分配效果.实验结果表明,在不同供应链环境下,通过协商的方法能够有效地消解冲突,解决所研究的订单分配问题.     

惠普如何优化供应链流程

整合后的流程极大地提高了供应链的绩效,惠普公司订单的任何变化,都会立即传遍整个供应链,使供应链上的每家公司能迅速做出反应：如果供应链上出现什么问题,可能导致无法实现预定计划,惠普公司也能够及时得知,并有足够的时间另作打算。     

基于物联网技术的医疗设备供应链管理

医疗设备供应链管理是医院非诊疗流程管理中重要的环节。当前,我国企业的医疗设备供应链管理尚处于初级阶段,运作效率差,信息系统建设落后,管理水平低下。以条码技术、移动终端为主的物联网技术是医院供应链管理比较经济、可行的方案。文中探讨了医疗设备供应链管理中存在的问题,分析了物联网技术用于医疗设备供应链管理的可行性,构建了基于物联网的医疗设备供应链管理系统模型,介绍了其应用流程和实施步骤。     

基于ERP的物料返还问题的解决方案

物料返还流程是管理供应链中的关键流程之一.在比较了传统的物料返还流程处理方法的基础上,提出一种更为合理的物料退货授权方案(RMA),介绍企业资源规划软件Oracle是如何实现此解决方案的;并详细讨论Oracle解决维修RMA问题的方案流程.     

A framework for measuring the performance of service supply chain management

Despite the increasing attention to the service supply chain management by both practitioners and academics, the performance measurement of service supply chains still remains unexplored. Most service firms realize that, in order to evolve an efficient and effective service supply chain, service supply chain management needs to be assessed for its performance. A literature review was conducted on performance measurement issues of service supply chains. This paper develops a framework of service supply chain performance measurement. Based on the strategic, tactical and operational level performance in a service supply chain, measures and metrics are discussed. The emphasis is on performance measures dealing with service supply chain processes such as demand management, customer relationship management, supplier relationship management, capacity and resource management, service performance, information and technology management and service supply chain finance. And to prioritize service supply chain performance measurement indicators to improve service supply chain performance, a methodology based on the extent fuzzy analytic hierarchy process is stressed. The developed framework of service supply chain performance measurement is applied to the hotel supply chain. The results of this study are useful both to practitioners in the service supply chain and to researchers carrying out further studies in the field.     

Specifying information systems for business process integration – A management perspective*

Supply chain management and customer relationship management are concepts for optimizing the provision of goods to customers. Information sharing and information estimation are key tools used to implement these two concepts. The reduction of delivery times and stock levels can be seen as the main managerial objectives of an integrative supply chain and customer relationship management. To achieve this objective, business processes need to be integrated along the entire supply chain including the end consumer. Information systems form the backbone of any business process integration. The relevant information system architectures are generally well-understood, but the conceptual specification of information systems for business process integration from a management perspective, remains an open methodological problem. To address this problem, we will show how customer relationship management and supply chain management information can be integrated at the conceptual level in order to provide supply chain managers with relevant information. We will further outline how the conceptual management perspective of business process integration can be supported by deriving specifications for enabling information system from business objectives. This work has been funded by the German Federal Ministry of Education and Research (Bundesministerium für Bildung und Forschung), record no. 01HW0196.     

基于Web服务的行业供应链集成系统研究

介绍了供应链管理概念,在分析了汽车行业供应链管理的流程的基础上．针对汽车企业内部信息系统与外部联系不足造成效率低下的问题,应用JavaEE和Web服务描述了一个网络中介的汽车行业集成供应链的模型,实现供应链伙伴的信息和业务数据的共享和发布,加强供应链上各企业伙伴的沟通,并且供应链上的各项业务活动与顾客需求无缝对接,达到低成本优质服务和快速响应的目标。     

Adaptive product tracking in RFID-enabled large-scale supply chain

The Radio Frequency Identification (RFID) technology is gradually being adopted and deployed for product flow management in the supply chain. In order to track RFID-tagged products efficiently in the RFID-enabled, large-scale supply chain, this paper first presents the design of a product tracking system that can collaborate with the EPC Network, a suite of network services for RFID data management in the supply chain. Next, we explain a product monitoring procedure that is performed by comparing the actual path of a product with its planned path. Finally, we develop an adaptive product search algorithm based on a reinforcement learning technique to efficiently locate a product deviated from its planned path. Experiment results are provided to show the performance of the search algorithm.     

Supply Chain Model for the Semiconductor Industry of Global Market

Supply chain management (SCM) is a new approach to satisfy customers of products and services via an integrated management for the whole business processes of the manufacturing from the raw material procurement to the product or service delivery to customers. With the rapid development of the information technology and global market environment the company is required to manage whole supply chain network to gain the competitiveness in business. Typically semiconductor industry is the one whose supply chain network is distributed all over the world, and its manufacturing process has the particular characteristics which has to be considered in the modeling of supply chain. In this paper we suggest the push and pull type supply chain models and their mathematical formulation for the semiconductor industry of the global market. Die bank between the front-end and back-end in the semiconductor manufacturing process is assumed to be the decoupling point by which two models are divided. Push supply chain model is based on the high throughput and the balance of the WIP flow, which takes the characteristics of re-entrant mechanism into account. Pull supply chain model is constructed considering order-based manufacturing, distribution and transportation process in order to meet customer's request appropriately. Development issues of the system and its implementation are also discussed.     

基于多智能体的供应链管理系统角色建模与设计

论文从现代供应链管理的概念出发,首先介绍了供应链管理所面临的新的挑战,然后提出了基于多智能体的供应链管理系统模型。多智能体系统和供应链管理系统都是非常复杂的。为了降低开发基于多智能体供应链管理系统的难度,笔者采用角色建模方法,分析和设计了一个简化的供应链管理系统。     

A simulation-based genetic algorithm for inventory optimization in a serial supply chain

One of the important aspects of supply chain management is inventory management because the cost of inventories in a supply chain accounts for about 30% of the value of the product. The main focus of this work is to study the performance of a single‐product serial supply chain operating with a base‐stock policy and to optimize the inventory (i.e. base stock) levels in the supply chain so as to minimize the total supply chain cost (TSCC), comprising holding and shortage costs at all the installations in the supply chain. A genetic algorithm (GA) is proposed to optimize the base‐stock levels with the objective of minimizing the sum of holding and shortage costs in the entire supply chain. Simulation is used to evaluate the base‐stock levels generated by the GA. The proposed GA is evaluated with the consideration of a variety of supply chain settings in order to test for its robustness of performance across different supply chain scenarios. The effectiveness of the proposed GA (in terms of generating base‐stock levels with minimum TSCC) is compared with that of a random search procedure. In addition, optimal base‐stock levels are obtained through complete enumeration of the solution space and compared with those yielded by the GA. It is found that the solutions generated by the proposed GA do not significantly differ from the optimal solution obtained through complete enumeration for different supply chain settings, thereby showing the effectiveness of the proposed GA.     

供应链环境下库存控制策略研究

库存控制与管理是现代企业生产经营管理过程中不可或缺的组成部分,也是供应链管理的主要活动之一。传统的库存管理仅将注意力放在对自身库存物资进行控制与管理上,但在供应链环境下,库存管理需将视野从自身扩大到整个供应链网络上来,相互协调共同管理库存,实现整个供应链库存的优化,达到供应链上各节点企业的共赢。