浅谈如何更有效的提升煤矿工会的服务管理效能

企业工会是我们党领导的基层群众组织。从煤矿企业工会的角度,对怎样切实提高其服务职工、管理职工的水平与能力进行了探讨。     

从“Safety”再认识应急电源

从安全"safety"角度深入分析研究应急电源的内涵,强调应急电源是基于安全"safety"考虑而增设的专用电源;呼吁供配电系统应慎用"应急"二字并停止误用;提示应在重新认识应急电源的基础上,反思供配电系统的设计以及在工程建设中的实际应用。     

某超（限）高层建筑供配电系统设计简析

结合工程案例，对超（限）高层建筑供配电系统、负荷分级、供电电源、变配电所设置、应急电源等电气设计重点作简要分析。     

Less is more: empirical design criteria for a tourist place recommendation service which decelerates the visiting experience

Tourist recommendation services provide suggestions for places of interest. While the spatial structure of a tourist's visit has been successfully exploited to improve the quality of place recommendations, its temporal structure has not been taken into account so far. This is surprising because the importance of the visitors' time management is well known from tourism research. We present findings of an empirical study that sheds light on the temporal aspects of tourist exploration behaviour and discuss implications for the design of tourist-recommender systems. The data-set consists of interviews, GPS tracks and geo-referenced photo sequences from visitors of a typical Middle European destination for cultural tourism. Among the results relevant to place recommending are the following: (1) the set of places is often replanned during the visit; (2) comparing place popularity based on photo frequency and place popularity based on staying time, we found notable differences in rank ordering; and (3) the photo frequency and the detour sinuosity of the GPS tracks are decreasing slowly over time. We interpret this last finding as a time-geographic cone effect. Based on the empirical results, we discuss the implications for the design of tourist-recommending services and propose a corresponding user interface utilising a recommendation strategy that tries to counterbalance the time-geographic cone effect, that is, to decelerate the visiting experience.     

Providing Reference in a Joint-Use Library

SUMMARY

As a one of a kind joint-use facility between a private university and a county government, the Alvin Sherman Library, Research, and Information Technology Center at Nova Southeastern University (NSU) provides reference services to both NSU students on and off campus and public users. Reference librarians have had to adjust to the variety of users and demands for new services and at the same time find new and creative methods of offering, promoting, and providing instruction about their services to public users as well as NSU's local and distance students. Tracking statistics can assist in identifying user needs.     

Towards a trust evaluation middleware for cloud service selection

With the advent of cloud computing, employing various cloud services to build highly reliable cloud applications has become increasingly popular. The trustworthiness of cloud services is a critical issue that hinders the development of cloud applications, and thus is an urgently-required research problem. Previous studies evaluate trustworthiness of services via either QoS monitoring mechanisms or user feedback ratings, while seldom they combine both of them for enhancing service trust evaluation. This paper proposes a trustworthy selection framework for cloud service selection, named TRUSS. Aiming at developing an effective trust evaluation middleware for TRUSS, we propose an integrated trust evaluation method via combining objective trust assessment and subjective trust assessment. The objective trust assessment is based on QoS monitoring, while the subjective trust assessment is based on user feedback ratings. Experiments conducted using a synthesized dataset show that our proposed method significantly outperforms the other trust and reputation methods.     

Enhancing Virtual Reference: Techniques and Technologies to Engage Users and Enrich Interaction

Virtual reference service has become ubiquitous in academic libraries. The increased adoption of chat technology brings to light some of the challenges of providing high-quality reference service. The lack of a personal connection, increased transaction time, and technical problems are often cited. Techniques, such as conducting a reference interview or using online communication conventions, can make virtual reference as effective as face-to-face reference. Additionally, inclusion of video or Web annotation in the virtual reference session can add an element of personalization that might otherwise be missing. Virtual reference can be an emotionally rich, engaging, and effective form of reference service if these techniques and technologies are adopted.     

A novel non-functional matchmaking approach between fuzzy user queries and real world web services based on rough sets

We propose in this paper a novel matchmaking approach between fuzzy user queries and real world Web services. The matchmaking spans over a domain dependent classification step that produces fuzzy classification rules for Web services. The elaborated rules leverage a core set of non-functional quality attributes, which is extracted using rough sets theory. Furthermore, these rules are leveraged to classify Web services into categories, which allows reducing the matchmaking space. The experimental results show that our proposed matchmaking approach provides good results in terms of efficiency and precision.     

Maximizing the efficiency of use of nurses under uncertain surgery durations: A case study

This paper studies a nurse scheduling problem of assigning a set of nurses to surgeries scheduled on each workday in an operating room (OR) suite. This problem plays a decisive role in utilizing nurses efficiently, which is of paramount importance for OR suites to provide high-quality service at ever reduced cost. Due to significant uncertainty in surgery durations, designing schedules that achieve high nurse efficiency is complicated by the competing objective of ensuring on-time starts of surgeries. For trading off between the two performance criteria, we formulate the problem as a mixed integer programming (MIP) model with explicit probability modeling of uncertainty. We are concerned about improving nurse efficiency in terms of overtime and idle time of nurses while mastering the risk of delay of surgeries. The MIP model is applied in a large size Chinese hospital, and the results are compared with the actual performance of the OR suite. The comparisons reveal that through examining the trade-off between the performance criteria, important nurse efficiency improvements can be achieved with good on-time start performance. Moreover, the applicability of the MIP model in various problem settings is also investigated.