Service quality and ERP implementation: A conceptual and empirical study of semiconductor-related industries in Taiwan

This paper examines the effectiveness of the implementation of enterprise resource planning (ERP) in improving service quality in the Taiwanese semiconductor industry by assessing the expectations and the perceptions of service quality from the perspectives of both upstream manufacturers and downstream customers. The study first establishes a modified service quality gap model incorporating: (i) the downstream customers’ expectations and perceptions, and (ii) the upstream manufacturers’ perceptions of the customers’ expectations and perceptions. An empirical study by questionnaire survey is then undertaken to investigate the gaps proposed in the research model. The results show that service quality gaps do exist in the Taiwanese semiconductor industry between upstream manufacturers that are implementing ERP and their downstream customers. The study shows that the proposed model provides valuable guidance to manufacturers with respect to the prevention, detection, and elimination of the demonstrated service quality gaps. The model thus helps manufacturers to evaluate the contribution of various ERP modules to improved customer satisfaction with service quality and also provides guidance on improvement strategies to enhance service quality by eliminating quality gaps.     

引黄工程北干线平鲁地下泵站防渗排水设计

引黄工程平鲁地下泵站位于大梁水库右岸坝肩上游西南山体下,为二等工程,主要建筑物包括地下及地面两大部分。综合考虑工程布置、地质条件等情况,采用堵、排结合形式,较好解决了顶部水库条件下地下厂房的防渗、排水设计,对类似工程设计提供经验。     

基于组态平台的泵测试系统

按泵测试试验的要求,重点介绍了测试系统的硬件构成、利用组态软件开发试验系统的过程、VB与组态之间的通信及在VB环境下利用最小二乘拟合的方法绘制泵特性曲线。该系统具有容易操作、工作稳定及数据精确等特点。     

COM＋在WEB数据库中的应用研究

本文首先讨论了COM和COM＋技术的不同之处,然后介绍了基于COM＋的三层结构模型,总结与归纳了基于COM＋的WEB数据库应用组件开发流程。     

地磁匹配导航的精度分析

针对一种新的导航系统一地磁匹配导航的精度进行了研究。在介绍了地磁匹配导航的基本原理的基础上,给出了地磁匹配系统的形式化模型。分析了影响地磁匹配导航精度的决定因素,最后从硬件和软件2个方面给出了提高其定位精度的途径。     

Reactive Sintering of Copper Nanoparticles Using Intense Pulsed Light for Printed Electronics

Most commercial copper nanoparticles are covered with an oxide shell and cannot be sintered into conducting lines/films by conventional thermal sintering. To address this issue, past efforts have utilized complex reduction schemes and sophisticated chambers to prevent oxidation, thereby rendering the process cost ineffective. To alleviate these problems, we demonstrate a reactive sintering process using intense pulsed light (IPL) in the present study. The IPL process successfully removed the oxide shells of copper nanoparticles, leaving a conductive, pure copper film in a short period of time (2 ms) under ambient conditions. The in situ copper oxide reduction mechanism was studied using several different experiments and analyses. We observed instant copper oxide reduction and sintering through poly(N-vinylpyrrolidone) functionalization of copper nanoparticles, followed by IPL irradiation. This phenomenon may be explained by oxide reduction either via an intermediate acid created by ultraviolet (UV) light irradiation or by hydroxyl (-OH) end groups, which act like long-chain alcohol reductants.     

微波集成二极管倍频组件

本文首先对微波集成二极管倍频器作了简单介绍,并以微波集成17次倍频组件为例,论述多次倍频器的原理、设计、电路结构和测试调整方法.     

Investigation of UV-A light irradiation on tomato fruit injury during storage

We investigated the effect of UV-A light (wavelength 315 to 400 nm) irradiation during storage on tomato fruit injury. Mature green tomato fruit (cv. House Momotaro) were exposed to UV-A at doses of 0.02, 0.5, and 2 mW x cm(-2) throughout storage at 25 degrees C. The physiological disorders, fruit ripening, superoxide dismutase (SOD) activity, and increases in fruit temperature were evaluated. All UV-A-irradiated and nonirradiated tomatoes developed a full red color at the same time (2 weeks). Irradiated fruit ripened normally, and exposure of tomato fruits to UV-A did not lead to the discoloration of ripe tomato fruit at any dosage. The fruit temperature did not increase in response to various UV-A light doses and exposure times, and none of the UV-irradiated fruits showed physiological disorders (dull skin blemish, pitting). The SOD activity of UV-A-irradiated fruit exposed to the various UV-A doses did not significantly (P = 0.05) differ from that of fruit stored in dark conditions. The SOD results imply that UV-A light might not induce reactive oxygen species in UV-A-irradiated fruit.     

机械化黄酒速酿酒母酸败的原因及防止措施

阐述了引起机械化黄酒速酿酒母酸败机理;论述了引起机械化黄酒速酿酒母酸败的原因;阐明了防止机械化黄酒速酿酒母酸败的措施,对实际生产具有良好的指导意义.