Customers segmentation in eco-friendly hotels using multi-criteria and machine learning techniques

This study aims to investigate the travellers' choice behaviour towards green hotels through existing online travel reviews on TripAdvisor. Accordingly, a method combining segmentation and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) techniques was developed to segment travellers based on their provided reviews and to prioritize green hotel attributes based on their level of importance in each segment. The data were taken from travellers' online reviews of Malaysian eco-friendly hotels on TripAdvisor. The results showed that the sleep quality was one of the most imporant factors for eco-hotel selection in the majority of segments. The developed method in this study was able to analyse travellers’ reviews and ratings on eco-friendly hotels to identify the future choice behaviour and aid travellers in their decision-making process. The study provides new insights for hotel managers and green policy makers on developing environmental-friendly practices.     

《清式大木作操作工艺》评析

《清式大木作操作工艺》一书,已由文物出版社出版发行。原该书被定义为“古建筑保护修缮工程”和“研究古代建筑史”的“基本资料”。但本书存在根本性的错误,大致可归结为以下三种类型：1.照搬照抄前人的东西,不加消化验证而使错误继续流传;2.对清式建筑的构造做法不了解而造成的概念性或做法上的错误;3.插图质量低,错漏严重。本着对我国古建保护维修事业尽责的精神和求真求实的科学态度,对目前发现的《工艺》一书中的错误,分不同类型各举几例略加分析,以期引起有关方面重视。     

New doctors ranking system based on VIKOR method

Nowadays, we can use different websites that help us make decisions about various aspects of our lives. However, privacy protection prevents websites from providing personalised guidelines to users. We propose a novel doctor‐ranking system (DRS) based on multi‐criteria group decision‐making (MCGDM) method to address the problems of privacy protection. The following aspects differentiate our proposed DRS model from previous works: (a) textual information reviews are used to identify user preferences and complementary criteria, (b) criteria weights are determined by term frequency inverse document frequency (TF‐IDF) instead of Delphi method or expert opinion, (c) intuitionistic fuzzy sets (IFSs) are used to replace sentiment analysis to express subjective user criteria, and (d) VIsekriterijumsko KOmpromisno Rangiranjie (VIKOR) method for MCGDM with IFSs is used to solve the doctor‐ranking problem. We apply our proposed model to datasets from Haodf.com to compare the performance of our method with that of sentiment analysis and technique for order performance by similarity to ideal solution (TOPSIS) methods. The experimental results show that our method provides accurate ranking and increases the reliability of DRS.     

Siteseeing

ABSTRACT

This “Siteseeing” column provides reviews of a wide range of subjects.     

The Assessment Portfolio: A Possible Answer to the Distance Education Assessment Dilemma

ABSTRACT

This “Siteseeing” column provides reviews of Awards sites.     

Perceived derived attributes of online customer reviews

The influence of online customer reviews (OCRs) on customers' purchase intention has recently gained considerable attention, in both academic and business communities. Technology allows customers to freely and easily post their comments and opinions online about any product or service; this type of customer review can have a significant effect on customers' purchase decisions. Previous studies, however, have mainly focused on the influence of the virtual attributes of OCRs such as volume and valence on consumers' intentions, while limited attention has been paid to understanding the effects of the derived attributes. This study, thus, aims to understand the impact of the perceived derived attributes of OCRs on customer trust and intention. This study develops a – Perceived Derived Attributes (PDA) - model, based on the inclusion of perceived control from the Theory of Planned Behaviour (TPB) with the Technology Acceptance Model (TAM), in order to investigate the effects of OCRs on customers’ purchasing intention. A total of 489 responses to a survey were collected from users of amazon.com. The findings from this study suggest that customer trust in an e-vendor and their intention to shop online are significantly affected by perceived usefulness, perceived ease of use and perceived enjoyment of OCRs. Furthermore, the sense of control derived from OCRs significantly affects customer intention and significantly affects customer trust in e-vendors, particularly for customers who frequently check OCRs before making a purchase. Clearly, those attributes of OCRs are linked to the development of the shopping environment, which consequently can affect sales.     

Reading to make a decision or to reduce cognitive dissonance? The effect of selecting and reading online reviews from a post-decision context

This research challenges the presumption that reading online reviews solely affect reader attitudes toward a prospective decision. Instead, readers may strategically select and read reviews after a decision. This research advances and tests hypotheses proposing that: (1) post-decision readers select decision-supportive reviews earlier and more frequently; and (2) the reviews they read affect the subsequent cognitive dissonance they experienced. Two studies employed an original post-decision experiment and demonstrated that readers expressed biased review selection. Interestingly, the reviews they read affected and increased their cognitive dissonance. The findings contributed to understanding the complex dynamic of online reviews in a post-decision context.     

Review of Bioretention System Research and Design: Past, Present, and Future

This paper reviews the evolution of bioretention systems, a promising at-source storm-water best management practice. The introduction of bioretention systems in the 1990s by Prince George’s County, Md. is examined along with the motivations behind the development of the systems. A summary of the research findings on the performance of bioretention systems is provided including proposed design modifications to improve the field performance. Also included is an overview of past and current bioretention design guidelines in North America, as well as a discussion of issues surrounding the public adoption and implementation of bioretention systems. Potential alternative uses for the systems are highlighted and a review of bioretention modeling work is provided. Finally, the paper outlines research needs and anticipated future work necessary to bring about the widespread use of bioretention systems.     

多孔NiTi形状记忆合金研究进展

评述了近10年来国内外在多孔NiTi形状记忆合金研究和应用方面的最新进展,主要内容包括:(1)近年来多孔镍钛(NiTi)形状记忆合金的发展、微观结构特点、力学性能和功能性;(2)当前制备多孔NiTi形状记忆合金的主要方法以及优缺点;(3)多孔NiTi形状记忆合金的相变和超弹性行为,以及与致密合金的比较.最后,简要介绍了多孔NiTi形状记忆合金在生物医学领域作为人体硬组织植入和修复材料,以及智能结构和阻尼器件等方面的研究和应用前景,探讨了今后多孔NiTi形状记忆合金的研究重点.