Smart help for operator performance |
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| Authors: | Dr. D.O. Knight M.L. Wall |
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| Affiliation: | Industrial & Mgmt. Systems Engineering Arizona State University, USA |
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| Abstract: | Our emphasis in this paper has been on the knowledge-based and cognitive issues pertinent for improved interactions between workers and manufacturing computer systems. We believe that these techniques are as necessary and applicable to manufacturing as to any other vocation, especially as the difference in collar color of shop people becomes less noticeable in their increasing role as knowledge workers. |
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