Semi-automated user agents in distributed change management

Flexible integration of distributed design and manufacturing activities is one of the key issues in applying just-in-time principles along the logistics chain. The potential of AI based approaches in this field is clear, but the inherent asynchrony, concurrency, and inconsistency of distributed operations has reduced enthusiasm so far.This paper discusses coordination in the context of geographically distributed manufacturing of one-of-a-kind products. Cooperation of partners is based on semi-automated user agents which operate as an integrative layer between more dedicated tools and systems. The management of order changes in elevator manufacture is used as a case example.The work reported here is part of the DIMUN project (DIMUN, 1989) in the RACE program.