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缺陷汽车产品召回引入风险管理探析
引用本文:董红磊,陈玉忠,肖凌云.缺陷汽车产品召回引入风险管理探析[J].标准科学,2016(9):71-75.
作者姓名:董红磊  陈玉忠  肖凌云
作者单位:中国标准化研究院
摘    要:随着我国市场化改革的不断深化,公共管理机构对产品质量安全监管的思路和方式也在发生转变。将风险管理的概念引入产品质量安全监管系统,可以使监管方式由被动的“事后处理”转变为主动的“事前预防”,提升监管水平。缺陷产品召回是产品质量安全后市场监管的重要手段。本文从概念上分析缺陷产品召回与风险管理的关系,以汽车产品为例比对风险管理的过程和产品召回的流程,提出基于风险管理的缺陷汽车产品召回流程和注意事项,为我国缺陷产品召回领域实施风险管理提供参考。

关 键 词:产品质量  市场监管  缺陷产品召回  缺陷调查  风险管理

Analysis on the Risk Management Introduced in Defective Automotive Product Recall
Abstract:With the continuous deepening of the marketization reform in China, the ideas and ways of public management institution about product quality and safety supervision are shifting. By introducing the concept of risk management into supervision system of product quality and safety, the way of supervision can be changed from passive "post-processing" to active "prevention", and the level of supervision will be enhanced. Defective product recall is an important means of market regulation. The paper analyzes the concept of defective product recall and risk management, and compares with the process of risk management and flow of defective product recall. It also puts forward the flow and precautions of defective automotive product recall based on risk management and precaution to provide the reference for carrying out risk management in defective product recalling field.
Keywords:product quality  market supervision  defective product recall  defect research  risk management
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