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Improving the impact of IT development projects: the benefits realization capability model
Authors:Colin Ashurst  Neil F Doherty  Joe Peppard
Affiliation:1.Durham Business School, Durham University,Durham,U.K.;2.The Business School, Loughborough University,Loughborough,U.K.;3.Information Systems Research Centre, Cranfield School of Management,Cranfield,U.K.
Abstract:
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