The Internet and DSS: massive,real-time data availability is changing the DSS landscape

Absract The Internet can serve as a source of massive, micro-level data. We discuss the opportunities and challenges in capturing and utilizing real-time data off the Internet, intranets, or extranets. Emphasis is placed on developing dynamic decision support systems (DSSs) in our new data-enabled environment. Illustrations of real-time data capture and potential DSS use are provided from work on online auctions, e-retailing, piracy, and intellectual property. This article is part of the “Handbook on Decision Support Systems” edited by Frada Burstein and Clyde W. Holsapple (2008) Springer.