基于AHP/QFD/TRIZ集成理论的书柜设计方法

目的 为了解决不同用户情感需求下的设计矛盾，提高用户综合满意度，优化传统模块化书柜设计，提出一条基于AHP/QFD/TRIZ集成理论的书柜设计方法。方法 首先，利用文献研究法与市场调查法收集筛选出用户需求并利用KJ法进行归纳，利用AHP层次分析法建立情感层次模型并计算需求权重;其次，利用QFD将用户需求转化为对应的技术特征，计算出其重要度并得出5条矛盾冲突;再次，利用TRIZ理论中的物理冲突与技术冲突，筛选出与5条矛盾冲突相对应的最佳发明原理;最后，制定书柜设计策略，进行整体的模块单元分类与重组，将初步方案细化后得到最终产品设计方案。结论 通过AHP/QFD/TRIZ集成理论的设计流程，高效、科学、逻辑地解决了用户综合情感需求问题与设计矛盾，该方法为其他类似产品设计提供了参照思路。

Bookcase Design Method Based on AHP/QFD/TRIZ Integration Theory

The work aims to propose a bookcase design method based on AHP/QFD/TRIZ integration theory, in order to solve the design contradiction under different users'' emotional needs, improve users'' comprehensive satisfaction and optimize the traditional modular bookcase design. Firstly, literature research method and market research method were used to collect and screen out users'' needs, and KJ method was used for conclusion. AHP was used to establish the emotional hierarchy model and calculate the weight of needs. By QFD, the users'' needs were transformed into the corresponding technical characteristics, and the corresponding importance degree was calculated and 5 contradictions were obtained. According to the physical contradiction and technical contradiction in TRIZ theory, the best invention principles corresponding to the five contradictions were selected. Finally, the bookcase design strategy was formulated, the overall module unit classification and reconstruction were carried out, and the preliminary scheme was refined to obtain the final product design scheme. Through the design process of AHP/QFD/TRIZ integration theory, the contradiction between users'' comprehensive emotional needs and design is solved efficiently, scientifically and logically. This method provides a reference for the design of other similar products.