Information and Communication Technology in Active and Healthy Ageing: Exploring Risks from Multi-generation Perspective

ABSTRACT

This study investigates risks associated with using information and communication technology (ICT) in elderly care. A qualitative analysis based on grounded theory has been performed using data gathered from various generations of Polish adults (adult children, their parents, and grandparents). The main risks include deterioration of family relationships, inadequate skills needed for software and equipment operation, and unreliability of solutions. The consequences for various stakeholders, such as potential end-users, caregivers, and organizations, have been discussed.