New flexibility drivers for manufacturing,supply chain and service operations |
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| Authors: | Dmitry Ivanov Ajay Das Tsan-Ming Choi |
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| Affiliation: | 1. Supply Chain Management, Berlin School of Economics and Law, Berlin, Germany;2. Operations Management Group, Narendra Paul Loomba Department of Management, Zicklin School of Business, CUNY-Baruch, New York, NY, USA;3. Fashion Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong SAR |
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| Abstract: | Increasing product proliferation, customisation, competition and customer expectations, as well as supply side disruptions, pose significant challenges to firm operations. Such challenges require improved efficiency and resilience in manufacturing, service and supply chain systems. New and innovative flexibility concepts and models offer a prospective route to such operational improvements. Several emerging issues in flexibility, such as risk and uncertainty management, environmental sustainability, optimal strategies under competition, optimal operations with strategic consumer behaviours are being examined in this regard. This overview provides a concise review of these critical research issues, and discusses related papers featured in this special issue. Four major flexibility drivers are classified: disruption risks, resilience and the ripple effect in the supply chain; digitalisation, smart operations and e-supply chains; sustainability and closed-loop supply chains; and supplier integration and behavioural flexibility. |
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| Keywords: | flexibility flexible manufacturing supply chain management supply chain risk management supply chain coordination Industry 4 0 manufacturing systems service supply chain ripple effect |
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