X as a Service, Cloud Computing, and the Need for Good Judgment |
| |
Authors: | Schaffer HE |
| |
Affiliation: | North Carolina State Univ., Raleigh, NC, USA; |
| |
Abstract: | The paper talks about the spreading "X as a service" phenomenon in the IT arena, cloud computing, and SLA. In the article, the author mentioned that "X as a Service" has entered the vocabulary in many forms, mostly in computing aspect. Also, cloud computing can lead to significant savings as well as significant service improvements. Cloud computing vendors would like to reap most of those benefits.It can change this by bringing past experiences and good judgment into play and adapt them to new situation. That is the mark of being a "professional" in IT field. Experience, understanding, and thoughtfulness can help the contract people write an effective service level agreement (SLA) that puts its needs in good legal form. Ideally the SLA will include all needed services and none that aren't needed. |
| |
Keywords: | |
|
|