From dynamic capabilities to ERP enabled business improvements: The mediating effect of the implementation project |
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| Authors: | Edward WN Bernroider Christina WY Wong Kee-hung Lai |
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| Affiliation: | 1. Institute for Information Management and Control, WU-Vienna University of Economics and Business, Augasse 2–6, A-1090 Vienna, Austria;2. The Hong Kong Polytechnic University (PolyU), Hong Kong |
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| Abstract: | This study explores whether an Enterprise Resource Planning (ERP) implementation project mediates the relationship between dynamic pre-adoption capabilities and ERP-enabled business improvements. The results from our field survey of large ERP adopters in Austria suggest that the effects of the two out of three selected dynamic capabilities are dependent on the properties of the underlying organizational transformation project. While external information acquisition and IT governance capabilities are fully mediated by the performance of the ERP implementation project, decision making only directly impacts business capabilities. These results further our understanding about the role of the implementation project for ERP value creation and the different natures of capability relationships. We call for more research on co-presence conditions related to dynamic capabilities and IT transformation project performance. |
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| Keywords: | Enterprise Resource Planning (ERP) projects Dynamic capabilities IT governance Decision making Information acquisition IT adoption projects Project performance |
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