| 信令监测系统日常投诉应用分析案例 |
| |
| 引用本文： | 朱宏毅,邵四清. 信令监测系统日常投诉应用分析案例[J]. 电信网技术, 2011, 0(9): 96-98 |
| |
| 作者姓名： | 朱宏毅 邵四清 |
| |
| 作者单位： | 中国移动通信集团浙江有限公司省网管中心交换室;北京中创信测科技股份有限公司; |
| |
| 摘 要： | 针对网络用户的日常问题、业务质量投诉处理,本文给出了信令监测系统具体跟踪处理方法。信令监测系统的全面跟踪分析应用,可以快速查找定位问题根源,及时解决运营网络潜在的隐患,提高用户对运营网络质量的满意度。本文中用户投诉案例具有代表性,可供维护人员参考解决。
|
| 关 键 词： | 信令监测 投诉处理 案例 |
Daily Complaint Application Analysis Cases of the Signaling Monitoring System |
| |
| Affiliation: | Telecommunications Network Technology |
| |
| Abstract: | For the daily problems and service quality complaint handling of the network user,this article points out the detailed trace handling methods of the signaling monitoring system.The comprehensive trace analysis application of the signaling monitoring system is able to find out the positioning problem root fast,deal with the potential dangers of the operation network in time and improve the operation network quality satisfaction of users.In the article,the user complaint cases are typical and as references fo... |
| |
| Keywords: | signaling monitoring complaint handling case |
| 本文献已被 CNKI 维普 等数据库收录！ |
|
