Technology solutions for product lifecycle knowledge management: framework and a case study |
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| Authors: | Z.Y. Wu X.G. Ming Y.L. Wang L. Wang |
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| Affiliation: | 1. State Key Laboratory of Mechanical System and Vibration, Shanghai Research Center for Industrial Informatics, Institute of Computer Integrated Manufacturing, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, Chinawuzhenyong@sjtu.edu.cn;3. State Key Laboratory of Mechanical System and Vibration, Shanghai Research Center for Industrial Informatics, Institute of Computer Integrated Manufacturing, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, China |
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| Abstract: | ![]()
Information technology has promoted our society gradually into knowledge economy from product economy. Value creation requires more and more knowledge and information to support enterprise activities. Knowledge management (KM) as an activity has already existed, and will make the organisation and individual have stronger competition strength, and make better decisions. In order to respond to the industrial trend towards knowledge management, this paper investigates and proposes a framework for product lifecycle knowledge management that utilises product maintenance data across the lifecycle of the product. A case presented in this paper is a maintenance knowledge service system to prove the framework method. |
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| Keywords: | knowledge management (KM) collaboration product lifecycle knowledge management (PLKM) knowledge service system |
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