Understanding value creation in closed loop supply chains – Past findings and future directions |
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| Affiliation: | 1. Faculty of Management, Science and Technology, Open University of the Netherlands, Valkenburgerweg 177, 6419AT Heerlen, The Netherlands;2. Tilburg School of Economics and Management, Tilburg University, Warandelaan 2, 5037AB Tilburg, The Netherlands;3. Department of Technology and Operations Management, Rotterdam School of Management, Erasmus University Rotterdam, Burgemeester Oudlaan 50, 3062 PA, Rotterdam, The Netherlands;1. Universite De Toulouse/INPT/LGP, 47, Avenue d’Azereix, BP 1629, 65016 Tarbes Cedex, France;2. Université de Toulouse/IUT de Tarbes/LGP, 1, rue Lauréamont, 65016 Tarbes Cedex, France;1. Department of Operations and IT, IBS Hyderabad, ICFAI Foundation for Higher Education (IFHE) University, Shankerpally Road, Hyderabad, Telangana 501203, India;2. Managing Director, Performance Improvement, FTI Consulting, 2001 Ross Avenue, Suite 300, Dallas, TX 75201, USA;3. Department of Technology and Innovation, University of Southern Denmark, Campusvej 55, DK-5230 Odense M, Denmark;4. Institute for a Secure and Sustainable Environment, University of TN, Knoxville, TN, USA;1. Department of Mechanical and Industrial Engineering, Qatar University, Doha, Qatar;2. Department of Engineering Systems & Management, Masdar Institute of Science & Technology, Abu Dhabi, United Arab Emirates;3. Department of Industrial Engineering, Jordan University of Science and Technology, Irbid, Jordan;4. Department of Mathematics and Statistics, Jordan University of Science and Technology, Irbid, Jordan;1. The School of Industrial and System Engineering, The University of Oklahoma, Norman, OK, USA;2. Department of Management, Kingston Business School, Kingston University, Kingston Upon Thames, UK;3. Institute of Transport and Logistics Studies, The University of Sydney Business School, Sydney, Australia;4. Department of Business and Economics, University of Southern Denmark, Odense 5230, Denmark;5. Department of Industrial Engineering and Operations Management, Koç University, Turkey;1. Universiti Teknologi Malaysia, UTM Skudai, 81310 Johor, Malaysia;2. King Fahd University of Petroleum and Minerals, Dhahran 31261, Saudi Arabia |
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| Abstract: | The topic of value creation through the recovery of returned products in closed loop supply chains is scattered across various bodies of literature. We undertake a systematic literature review of 144 articles in relevant green, reverse and closed loop supply chain literature to synchronize existing knowledge on value creation. Value manifestations of four types of value, namely economic, environmental, information and customer value, are identified. Value adding concepts from the forward- and reverse supply chain may leverage the process of value creation. They are classified into six subclasses, namely partnerships and collaboration, product design characteristics, service concepts, IT solutions, supply chain processes and organizational characteristics. We present a conceptual framework on a strategic level. In this way companies can create competitive advantages by closing the loop. The results of the literature analysis suggest avenues for future research on the operational and strategic level. |
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| Keywords: | Value creation Closed loop supply chain Reverse supply chain Literature review Product recovery Competitive advantage |
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