Supporting virtual enterprise systems using agent coordination

Open environments like the Internet or corporate intranets enable a large number of interested enterprises to access, filter, process and present information on an as-needed basis. These environments support modern applications, such as virtual enterprises and interorganisational workflow management systems, which involve a number of heterogeneous resources, services and processes. However, any execution of a virtual enterprise system would yield to disjoining and error-prone behaviour without appropriate techniques to coordinate the various business processes. This paper reports on the design and implementation of a flexible agent-based framework for supporting the coordination of virtual enterprises and workflow management systems. The paper also shows how an agent coordination infrastructure, which is explained by social constraints, can impact on the engineering of highly dynamic virtual enterprises and workflow management systems by presenting a simple case study.