| 企业虚拟形态下的质量保证体系 |
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| 引用本文： | 章培培,李震,张俊慧.企业虚拟形态下的质量保证体系[J].成组技术与生产现代化,2008,25(2):28-31. |
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| 作者姓名： | 章培培 李震 张俊慧 |
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| 作者单位： | 安徽工程科技学院机械工程系,安徽芜湖,241000 |
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| 摘 要： | 对比分析了虚拟企业与传统企业的不同，基于虚拟企业独有的特点，建立了虚拟企业质量保证体系模型——铁三角模型．阐述了信息质量管理体系、客户服务质量管理体系、供应链质量管理体系以及各成员企业传统ISO9000质量管理体系在虚拟企业这一环境下的含义、特点和作用．
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| 关 键 词： | 虚拟企业 质量管理体系 客户服务 供应链 |
The Quality Guarantee System of Virtual Enterprise |
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| ZHANG Pei-pei,LI Zhen,ZHANG Jun-hui.The Quality Guarantee System of Virtual Enterprise[J].Group Technology & Production Modernization,2008,25(2):28-31. |
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| Authors: | ZHANG Pei-pei LI Zhen ZHANG Jun-hui |
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| Affiliation: | (Mechanical Engineering Department, Anhui University of Technology and Science, Wuhu, 241000, China) |
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| Abstract: | Analyzing the differences between the virtual enterprise and traditional enterprise, then based on the specialty of VE, the model of quality guarantee system of triangle model is set up. The signification, characteristic and function of information quality management system, customer service quality management system, supply chain quality management system and member quality management system based on the standard of ISO9000 are expounded. |
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| Keywords: | virtual enterprise quality management system customer service supply chain |
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