Effects of threat in a performance appraisal interview.

Real-life appraisal interviews conducted by 92 manager-subordinate pairs were studied intensively. Reactions of subordinates were systematically obtained before and after their appraisal interviews and the proceedings in the actual interviews were carefully documented by trained Os. Measures of subsequent performance improvement realized as a result of the appraisal interviews were taken 12 wk. later. The results indicated that a manager's attempts to assist a subordinate by pointing up improvement needs were likely to be perceived by the subordinate as threatening to his self-esteem and to result in defensive behavior. The greater the threat, the less favorable the attitude toward the appraisal system and the less the subsequent constructive improvement in job performance realized. These reactions were strong to the extent that the subordinate had relatively low occupational self-esteem. Some practical implications for appraisal practices are cited. (PsycINFO Database Record (c) 2010 APA, all rights reserved)