Modeling and Managing Interactions among Business Processes

Most workflow management systems (WfMSs) only support the separate andindependent execution of business processes. However, processes often needto interact with each other, in order to synchronize the execution of theiractivities, to exchange process data, to request execution of services, orto notify progresses in process execution. Recent market trends also raisethe need for cooperation and interaction between processes executed in differentorganizations, posing additional challenges. In fact, in order to reduce costsand provide better services, companies are pushed to increase cooperation and toform virtual enterprises, where business processes span across organizationalboundaries and are composed of cooperating workflows executed in differentorganizations. Workflow interaction in a cross-organizational environment iscomplicated by the heterogeneity of workflow management platforms on top ofwhich workflows are defined and executed and by the different and possiblycompeting business policies and business goals that drive process executionin each organization.In this paper we propose a model and system that enable interactionbetween workflows executed in the same or in different organizations. Weextend traditional workflow models by allowing workflows to publish andsubscribe to events, and by enabling the definition of points in the processexecution where events should be sent or received. Event notifications aremanaged by a suitable event service that is capable of filtering andcorrelating events, and of dispatching them to the appropriate targetworkflow instances. The extended model can be easily mapped onto anyworkflow model, since event specific constructs can be specified by means ofordinary workflow activities, for which we provide the implementation. Inaddition, the event service is easily portable to different platforms, anddoes not require integration with the WfMS that supports the cooperatingworkflows. Therefore, the proposed approach is applicable in virtually anyenvironment and is independent on the specific platform adopted