建设工程领域组织冲突研究评述

针对建设工程领域突出的冲突问题，综述了建设工程领域组织冲突的根源性因素、冲突对项目绩效的影响、冲突的管理等基本问题的研究进展。导致组织冲突的因素分为项目因素、组织因素、合同因素以及关系因素。而早期的研究以冲突的管理为主，目前以项目治理角度化解冲突为主，如制度安排、关系治理。这一方面的研究以定性为主，定量研究将是下一步的研究重点。

A Literature Review of Organizational Conflict in Construction Industry

Conflict is an outstanding problem in construction industry. This paper summarizes the latest research on the source ofconflict，the effect of conflict on performance，and conflict management strategy. It is found that causes of conflict are related withproject factor，contract factor，organization factor and relationship factor. The early conflict research is mainly about management ofconflict. And now research focuses on conflict avoidance from the perspective of project governance，for example，institutionalarrangement and relationship establishing. This field research is mainly about qualitative research. Quantitative research about thisfield needs to be further studied.