Enterprise-wide modeling & optimization—An overview of emerging research challenges and opportunities

The process systems engineering (PSE) as well as the operations research and management science (ORMS) literature has hitherto focused on disparate processes and functions within the enterprise. These themes have included upstream R&D pipeline management, planning and scheduling in batch and continuous manufacturing systems and more recently supply chain optimization under uncertainty. In reality, the modern process enterprise functions as a cohesive entity involving several degrees of cross-functional co-ordination across enterprise planning and process functions. The complex organizational structures underlying horizontally and vertically integrated process enterprises challenge our understanding of cross-functional co-ordination and its business impact. This article looks at the impact of enterprise-wide cross-functional coordination on enterprise performance, sustainability and growth prospects. Cross-functional coordination is defined as the integration of strategic and tactical decision-making processes involving the control of financial and inventory flows (both internal and external) as well as resource deployments. Initially, we demonstrate the existence of cross-functional decision-making dependencies using an enterprise network model. Subsequently, we discuss interactions between enterprise planning decisions involving project financing, debt-equity balancing, R&D portfolio selection, risk hedging with real derivative instruments, supply chain asset creation and marketing contracts which influence decision-making at the activity/process level. Several case studies are included to re-enforce the point that planning and process decisions need to be integrated.