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Worker evaluation of a macroergonomic intervention in a Brazilian footwear company
Authors:L.B. de M. Guimarã  es,J.L.D. Ribeiro,J.S. Renner,P.A.B. de Oliveira
Affiliation:1. Graduate Program in Industrial Engineering, Federal University of Rio Grande do Sul, Av. Osvaldo Aranha 99 5° andar, Porto Alegre, RS, Brazil;2. Health Sciences Institute, Feevale University Center, RS 239, 2755 Vila Nova, Novo Hamburgo, RS 93352-000, Brazil;3. Department of Health, Federal University of Rio Grande do Sul, Rua Ramiro Barcelos, 2600 sala 413 – CEDOP Santana, Porto Alegre, RS 90035-003, Brazil
Abstract:This article presents a macroergonomic intervention in a Brazilian footwear company and its evaluation by the workers. Using participatory ergonomics, the traditional Taylor/Ford production system was transformed into a socio-technical one and tested by 100 volunteers working during 3.5 years in a pilot production line. Multiskilling and teamwork were the major changes promoted to enlarge and enrich work and make it more flexible. The workers' evaluation pre- and post-intervention showed an increase in overall satisfaction with the work and more commitment to the results and company targets.
Keywords:Participatory ergonomics   Footwear industry   Workers point of view
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