Coping with COPA II: Actions to Improve Effluent Quality

The paper outlines some of the actions taken by Severn Trent Water to achieve compliance with consent limits since the implementation of the Control of Pollution Act (Part II) in 1985.
Prior to and since 1985, Severn Trent Water has undertaken an extensive programme to analyse the reasons for failure and carry out remedial work. A major feature of this programme, which has been further stimulated by privatization, has been the need to reduce the lead time for carrying out improvements.
The paper discusses the means by which this has been achieved, including the introduction of the 'fast-track'initiative and the 'process matrix'.
Other aspects are outlined including initiatives to develop more robust processes, computerized work scheduling, extensive training programmes and best practice studies.