Selecting and prioritizing key factors for CAD/CAMsoftware in small- and medium-sized enterprises using AHP

In today’s fast-paced world, computer-aided design/computer-aided manufacturing (CAD/CAM) systems have become a necessary element in manufacturing industries. Prior to investment in a CAD/CAM system, it is essential for investor to know how to maximize their benefits from buying a new or by changing an existing CAD/CAM system. The purpose of this study is to provide a methodology to assist small- and medium-sized manufacturing companies of Pakistan in selecting a CAD/CAM system. It will also facilitate the software providers in recognizing the current state of affairs as well as preceding problems regarding the application of CAD/CAM in manufacturing firms when assisting them in choosing the direction for future development simultaneously. To accomplish this purpose, data have been collected about current CAD/CAM systems. Important criteria for system selection and parameters for evaluation have also been identified and prioritized. Analytic hierarchy process (AHP) is used as a decision-making technique for identifying and prioritizing important factors for CAD/CAM software selection. Expert Choice (AHP-based software) has been used to validate the results.