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Unveiling the dark side of social networking sites: Personal and work-related consequences of social networking site addiction
Authors:Murad Moqbel  Ned Kock
Affiliation:1. Health Information Management & Center for Health Informatics, University of Kansas Medical Center, Mailstop 2008, 3901 Rainbow Boulevard, Kansas City, KS 66160, USA, USA;2. Division of International Business and Technology Studies, Texas A&M International University, 5201 University Boulevard, Laredo, TX, 78041, USA, USA
Abstract:Although previous research has explored the effects of social networking site (SNS) use in organizations, researchers have focused little on its negative consequences. This article attempts to fill this void by examining, through the lens of social cognitive theory, the extent SNS addiction impacts personal and work environments. The results, based on 276 questionnaires completed by employees in a large information technology corporation, show that addiction to SNSs has negative consequences on the personal and work environments. SNS addiction reduces positive emotions that augment performance and enhance health. SNS addiction fosters task distraction, which inhibits performance. Theoretical and practical implications are discussed.
Keywords:Social networking sites addiction  Distraction  Health  Social cognitive theory  Positive emotions  Performance
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