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Accessing information sharing and information quality in supply chain management
Affiliation:1. Computer Information System Department, Bryant University, 1150 Douglas Pike, Smithfield, RI 02917-1284, United States;2. College of Business Administration, Louisiana State University in Shreveport, Shreveport, LA 71115, United States;1. Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Malaysia;2. Faculty of Business and Information Science, UCSI University, Kuala Lumpur, Malaysia;3. Business School, Louisiana State University, Shreveport, USA;1. Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Malaysia;2. Faculty of Business, Management and Accountancy, Linton University College, Malaysia;3. Department of Management and Marketing, Louisiana State University in Shreveport, Shreveport, LA 71115, USA;1. HEC Montréal, 3000, chemin de la Côte-Ste-Catherine, Montréal, QC, Canada H3T 2A7;2. Baruch College, City University of New York, One Bernard Baruch Way, 55 Lexington Ave. at 24th St, New York, NY 10010, USA;3. EMLYON Business School, DISP Lab, 23, Avenue Guy de Collongue, 69130 Ecully, France;1. School of Management, Zhejiang University, Hangzhou, Zhejiang, PR China;2. Guanghua School of Management, Peking University, Beijing, PR China;3. College of Business Administration, Old Dominion University, Norfork, VA 23529, USA;4. Whittemore School of Business and Economics, University of New Hampshire, Durham, NH 03824, USA;1. Department of Accounting and Information Systems, Michigan State University, United States;2. Division of Accountancy and Legal Environment, Marshall University, United States;3. Accounting and Management Information Systems, Bowling Green State University, United States;1. School of Business, University of Texas at RGV, Office:Main 2.508, USA;2. Department of Information Systems and Operations Management, College of Business Administration, University of Texas at Arlington, Office: Room 528, USA
Abstract:This paper empirically examines the impact of environmental uncertainty, intra-organizational facilitators, and inter-organizational relationships on information sharing and information quality in supply chain management.Based on the data collected from 196 organizations, multiple regression analyses are used to test the factor impacting information sharing and information quality respectively. It is found that both information sharing and information quality are influenced positively by trust in supply chain partners and shared vision between supply chain partners, but negatively by supplier uncertainty. Top management has a positive impact on information sharing but has no impact on information quality. The results also show that information sharing and information quality are not impacted by customer uncertainty, technology uncertainty, commitment of supply chain partners, and IT enablers.Moreover, a discriminant analysis reveals that supplier uncertainty, shared vision between supply chain partners and commitment of supply chain partners are the three most important factors in discriminating between the organizations with high levels of information sharing and information quality and those with low levels of information sharing and information quality.
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