IBM Brasil-Sumaré Plant, Caixa Postal 71, 13.001, Campinas, São Paulo, Brazil
Universidade Estadual de Campinas, Faculdade de Engenharia Elétrica, Caixa Postal 6101, 13081, Campinas, São Paulo, Brazil
Abstract:
A frame-based, backward-chaining knowledge-based system was developed to help the diagnostic process in the manufacture of computer high-end disk drives. The nature of the diagnostic and testing process is presented and the methodology used to develop the knowledge-based system is explained. The development and consultation environments are introduced and the final system is described. The improvements and results obtained with the utilization of this knowledge-based system in a factory environment are also included.