| Abstract: | Mailed an organizational frustration questionnaire and a response-to-frustration questionnaire to 82 employees in a wide range of jobs, mostly in a mental health facility. A factor analysis of the responses to frustration yielded 6 interpretable factors: (a) Aggression Against Others, (b) Sabotage, (c) Wasting of Time and Materials, (d) Interpersonal Hostility and Complaining, (e) Interpersonal Aggression, and (f) Apathy About the Job. (PsycINFO Database Record (c) 2010 APA, all rights reserved) |
