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TQM和企业信息化及其组织绩效关系研究
引用本文:唐东平,蔡盛贤.TQM和企业信息化及其组织绩效关系研究[J].电子工程师,2012(4):1-5.
作者姓名:唐东平  蔡盛贤
作者单位:华南理工大学工商管理学院,广州 510641
基金项目:国家自然科学基金重大项目(71090403/71090400);广东省软科学研究计划项目(20108070300032);华南理工大学实验教学改革研究项目(2009-23,2010-42);华南理工大学本科教育产学研合作项目资助(2009-42);华南理工大学SRP项目(2010-462)资助.
摘    要:当今信息化社会全面质量管理(Total quality management,TQM)和企业信息化已经成为企业生存的必备条件,但是两者对组织运营绩效的关系一直比较模糊。文章提出三者的关系模型,并经过广泛的调查问卷,利用AMOS建立结构方程模型来进行定量研究,同时对企业实际运作给出了相应的措施建议。

关 键 词:全面质量管理  企业信息化  组织运营绩效  结构方程模型

An Empirical Study of the Relationship Among TQM, Informatization and Organizational Performance
Tang Dongping,Cai Shengxian.An Empirical Study of the Relationship Among TQM, Informatization and Organizational Performance[J].Electronic Engineer,2012(4):1-5.
Authors:Tang Dongping  Cai Shengxian
Affiliation:(School of Business Administration, South China University of Technology, Guangzhou 510641, China)
Abstract:Total quality management (TQM) and enterprise in{ormatization have become the necessary conditions of enterprise survival in the modern information society, but their relationship with the organization operational performance is always vague. This paper suggests the relationship model through the literature re search firstly. And then make use of AMOS to build structure equation model for quantitative research through the extensive questionnaire. Finally, suggestions for firms operation are given.
Keywords:total quality management  enterprise informatization  organization operational performance  structural equation model
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