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基于调配控服一体化监控体系的讨论与研究
引用本文:袁龙,范俊秋,吴小康,邵倩文,宋达,杨瑞,肖孝天.基于调配控服一体化监控体系的讨论与研究[J].电子测试,2020(3):98-99.
作者姓名:袁龙  范俊秋  吴小康  邵倩文  宋达  杨瑞  肖孝天
作者单位:贵州电网有限责任公司贵安新区供电局
摘    要:面对电力供应及服务的新形势和新任务,供电企业主动优化营商环境,升级内部生产和营销服务调度指挥体系。本文以实现调配控服一体化的贵安供电局为代表,进一步探讨服务调度与电网调配控融合。通过整合主配网生产、营销服务业务的监控,探讨建立调配控服一体化运营监控体系,使各专业衔接更加紧密,提升生产和服务的运营效率和客户满意度,推进调配控服一体化高质量发展。

关 键 词:调配控服  电网生产  营销客服  运营监控

Discussion and research on the monitoring system based on the integration of deployment,control and service
Yuan Long,Fan Junqiu,Wu Xiaokang,Shao Qianwen,Song Da,Yang Rui,Xiao Xiaotian.Discussion and research on the monitoring system based on the integration of deployment,control and service[J].Electronic Test,2020(3):98-99.
Authors:Yuan Long  Fan Junqiu  Wu Xiaokang  Shao Qianwen  Song Da  Yang Rui  Xiao Xiaotian
Affiliation:(Guizhou Power Grid Co.,Ltd.Guian New District Power supply Bureau,Guizhou Guiyang,550025)
Abstract:Facing the new situation and task of power supply and service,power supply enterprises take the initiative to optimize the business environment and upgrade the internal production and marketing service dispatching and command system.This paper further discusses the integration of service dispatching and power grid dispatching and control,on behalf of GUI‘an power supply bureau,which realizes the integration of dispatching,control and service.By integrating the monitoring of the production and marketing service business of the main distribution network,the paper discusses the establishment of the integrated operation monitoring system of deployment and control service,so as to make the connection of various majors closer,improve the operational efficiency of production and service and customer satisfaction,and promote the high-quality development of the integrated deployment and control service.
Keywords:deployment control service  power grid production  marketing customer service  operation monitoring
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