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情感管理在图书馆工作中的应用
引用本文:田雨.情感管理在图书馆工作中的应用[J].包钢科技,2010,36(6):93-95.
作者姓名:田雨
作者单位:包头市图书馆,内蒙古,包头,014010
摘    要:文章通过对情感管理的简述,结合图书馆的读者服务工作及对图书馆馆员的激励,分析情感管理在图书馆工作中的重要性,提出了在图书馆工作中融入情感管理的具体措施,指出情感管理的有效利用不仅能更好地为读者服务并且还能有效激发馆员的工作热情,最大化地使馆藏资源得到利用。

关 键 词:情感管理  图书馆管理  服务

Applications of Emotional Management in Library Works
TIAN Yu.Applications of Emotional Management in Library Works[J].Science & Technology of Baotou Steel(Group) Corporation,2010,36(6):93-95.
Authors:TIAN Yu
Affiliation:TIAN Yu(Baotou Library,Baotou 014010,Nei Monggol,China)
Abstract:In the paper,it is analyzed the significances of emotional management in the library works through resuming it as well as combining with the reader services in libraries and encouraging the librarians.Moreover,it is put forward some specific measures on integrating it into the library works and pointed out that economizing it could not only serve readers better but also effectively stimulate the work enthusiasm of librarians so as to make the utilization of resources of library maximum.
Keywords:emotional management  library management  services  
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