知识循环过程的知识管理绩效评估

为评估组织在某一时点的知识管理绩效,构建基于知识创造、积累、共享、使用和内化等知识循环过程的知识管理绩效评估指标体系,用D-S证据理论确定评估体系指标的权重并测度知识管理过程指数,构造了评估企业知识管理绩效指数的logistic函数.研究表明:知识管理绩效指数与企业知识资产、股票收益率和研发投入等财务指标正相关,证明了基于知识循环过程的知识管理绩效指数能正确反映企业的知识管理水平和绩效.

Performance evaluation on knowledge management based on knowledge circulation process

To evaluate the performance of knowledge management of a firm at certain time,an evaluation index system of knowledge management performance was established based on knowledge circulation process,compositive evaluation of knowledge circulation process index on the basis of weigh by D-S evidence theory was developed,and a logistic function was constructed to evaluate the knowledge management performance index (KMPI). Results of evaluation process and demonstration indicate that KMPI has positive correlation with three financial measures: knowledge asset,stock income ratio,and R&D expenditure,which proves that the proposed KMPI can represent the knowledge management efficiency.