| Abstract: | E-mail has become one of the primary communication methods for members of a project team to communicate and to make progress on a project. Even though e-mail has become so critical to project communications and coordination, it is still inherently unstructured. As a result, the effective use of e-mail by a project team can help, hurt, or just distract a project team from making progress on the project. This article looks at e-mail to see if there are narrative structures that come out of a project team?s use of e-mail and whether that structure can be used to stem poor project behavior and to encourage good project behavior. This project does not consider the use of narrative to describe a project (such as books written about a project), the generation of narrative in meetings, or generating a narrative based on project-related e-mail. |
