The factors that affect the performance of open source software development – the perspective of social capital and expertise integration

Drawing on social capital theory, we develop a theoretical model aiming to explore how open source software (OSS) project effectiveness (in terms of team size, team effort and team's level of completion) is affected by expertise integration. This in turn is influenced by three types of social capital – relational capital, cognitive capital and structural capital. In addition, this study also examines two moderating effects – the impact of technical complexity on the relationship between cognitive capital and expertise integration, and of task interdependence on the relationship between expertise integration and task completion. Through a field survey of 160 OSS members from five Taiwanese communities, there is support for some of the proposed hypotheses. Both reciprocity and centrality affect expertise integration as expected, but the influence of commitment and cognitive capital (including expertise and tenure) on expertise integration is not significant. Finally, expertise integration affects both team size and team effort, which in turn jointly influence task completion. This research contributes to advancing theoretical understanding of the effectiveness of free OSS development as well as providing OSS practitioners with insight into how to leverage social capital for improving the performance of OSS development.