Persuasive social features that promote knowledge sharing among tertiary students on social networking sites: An empirical study |
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Authors: | Isaac Wiafe Felix N Koranteng Ebenezer Owusu Akon O Ekpezu Samuel A Gyamfi |
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Affiliation: | 1. Department of Computer Science, University of Ghana, Legon-Accra, Ghana;2. Department of Information Systems and Innovation, Ghana Institute of Management and Public Administration, Achimota-Accra, Ghana;3. Department of Information Technology Education, University of Education, Winneba, Kumasi-Ashanti, Ghana |
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Abstract: | Persuasive system features have been widely adopted to encourage attitude and behaviour change. Recently, most social networking sites (SNS) adopt some form of persuasive system features that leverage social influence to deliberately induce prescribed behaviours in their users. However, studies on how these features can be used to promote knowledge sharing are inadequate; particularly, regarding how SNS that have been developed solely for academic purposes can adopt these features to promote knowledge sharing. To address this knowledge gap, this study integrates constructs from the social capital theory and persuasive systems design model to investigate the impact of persuasive social features on knowledge sharing among students of tertiary institutions on academic social networking sites. Data are quantitatively gathered from 218 respondents from tertiary institutions and statistically analyzed. The results suggest that perceived dialogue support and perceived social support have strong influences on knowledge sharing behaviour. |
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Keywords: | knowledge sharing persuasive features social facilitation social networking sites social support |
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