可适应性企业级整体 IT成熟度模型及其评价

目前部分企业计划或已经采用不同的成熟度模型和指标对其 IT成熟度进行评估 ,如 IT服务成熟度、软件成熟度、信息风险成熟度等方法 ,但无有效的方法对整体 IT成熟度进行评估。基于 SEI开发的能力成熟度框架( CMM)提出可适应性整体 IT成熟度模型 ( adaptive total IT maturity model / ATITMM/ @ ITMM, @ ITMM)的概念,并建立可适应性的企业级通用 IT成熟度模型 ;运用一种合适的通用评估纬度反映企业整体 IT状况 ,同时采用模糊综合评价法对整体 I

Enterprise adaptive total IT maturity model and its evaluation

Varies of maturity models and indicators had been or planed to be adopted by many companies to evaluate their IT maturity for different IT functions, including IT service maturity, software maturity, information risk maturity and so on. But it was very hard to find an effective method to evaluate the total IT maturity currently. The paper proposed a concept of adaptive total IT maturity model for enterprise companies, helping to reflect their total IT conditions via the proposed evaluation latitudes and indicators. Used the compositive evaluation method based on fuzzy theory to evaluate the total IT maturity. The adoption of this model will help the enterprises to assess the IT maturity level objectively and exactly and thus benefit the IT decision ma-king process.