The effects of infrastructure and policy on e-business in Latin America and Sub-Saharan Africa |
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Authors: | Chitu Okoli Victor W A Mbarika Scott McCoy |
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Affiliation: | 1.John Molson School of Business, Concordia University,Canada;2.College of Business, Southern University and A&M College,Baton Rouge,USA;3.Mason School of Business, College of William and Mary,U.S.A. |
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Abstract: | This study investigates experts' assessments of the pertinent factors affecting e-business in developing countries from a theory-based national infrastructure perspective. We surveyed experts (business people, academicians, and officials of governmental and non-governmental organizations) in e-business in Latin America (LA) and Sub-Saharan Africa (SSA). Our partial least squares analysis shows that experts believed that policies targeted specifically toward e-business are important in affecting e-business capabilities and in obtaining value from e-business, more so than non-specific general information and communication technologies (ICT) policies, which are not significantly influential. ICT infrastructure generally affects e-business capabilities, though this was not found to be the case in Brazil. Experts believed that national government institutions positively affect e-business value in SSA, but not in LA. Experts did not believe that commercial infrastructure significantly affects e-business value. This study theoretically and empirically distinguishes between two different dimensions of e-business outcomes: specific capabilities and value derived from e-business. It operationalizes the effects of national government institutions and commercial infrastructure on e-business outcomes and empirically tests for their effects. The study provides empirical support for conceptual arguments for the need of ICT policies specific to the needs of e-business. |
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