Empirical study of open source software selection for adoption,based on software quality characteristics |
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| Affiliation: | 1. Communication and Information Research Center, Sultan Qaboos University, Oman;2. Electrical and Computer Engineering Department, Engineering Faculty, Sultan Qaboos University, Oman;1. State Key Laboratory of Precision Measurement Technology and Instruments, Tianjin University, Tianjin 300072, PR China;2. Wind Power Technology Center of Gansu Electronic Power Company, Lanzhou 730050, PR China;3. Tianjin Key Laboratory for Control Theory and Applications in Complicated Systems, Tianjin University of Technology, Tianjin 300384, PR China;1. Regional Animal Health Office No. 6, Ho Chi Minh City, Vietnam;2. Chiang Mai University, Chiang Mai, Thailand;3. Postgraduate Studies in International Animal Health, FAO Reference Centre for Veterinary Public Health, Faculty of Veterinary Medicine, Freie Universität Berlin, Berlin, Germany;4. Institute of Meat Hygiene, Meat Technology and Food Sciences, Department of Farm Animals and Veterinary Public Health, University of Veterinary Medicine, Vienna, Austria;1. Dipartimento di Matematica ed Informatica, University of Palermo, Italy;2. Computational Biology Center, IBM T.J. Watson Research, Yorktown Heights, NY 10598, USA |
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| Abstract: | Currently, open source software (OSS) products have started to become popular in the market as an alternative to traditional proprietary or closed source software. Governments and organizations are beginning to adopt OSS on a large scale and several governmental initiatives have encouraged the use of OSS in the private sector. One major issue for the government and private sector is the selection of appropriate OSS. This paper uses new internal quality characteristics for selecting OSS that can be added to the dimensions of DeLone and McLean information systems’ model. Through this study, the quality characteristics are organized in a two level hierarchy, which list characteristics and sub-characteristics that are interconnected with three main dimensions: system quality, information quality and service quality. These characteristic dimensions are tailored to the criteria having been built from literature study and standard for software quality and guidelines. This paper presents case study results of applying the proposed quality characteristic on eight different open source software that are divided between open source network tools and learning management systems. |
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| Keywords: | Information quality Open source software (OSS) Quality characteristics Selection criteria Service quality System quality |
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