Withholding effort in knowledge contribution: The role of social exchange and social cognitive on project teams |
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Authors: | Tung-Ching Lin Chien-Chih Huang |
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Affiliation: | Department of Information Management, National Sun Yat-sen University, 70 Lien-Hai Road, Kaohsiung 804, Taiwan, ROC |
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Abstract: | Few investigations have been made to determine what factors influence people in withholding knowledge from their colleagues. We created a construct, knowledge withholding (KW), defined as the likelihood that individuals contribute less knowledge to others in the organization than they could. We have formulated a model, based on social exchange theory and social cognition theory, to analyze the antecedents of KW from both personal and contextual perspectives. The contextual influencers were subdivided into dimensions of rational choice, normative conformity, and affective bonding to help in understanding KW. Results of a survey of 162 MIS alumni of a university, who had experienced software development, trust, distributive justice, and team-related work showed that personal outcome expectations had a substantial influence on KW. |
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Keywords: | Knowledge contribution Self-efficacy Social cognitive theory Social exchange theory Withholding effort |
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