A systematic literature review of stakeholder identification methods in requirements elicitation |
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| Authors: | Carla Pacheco Ivan Garcia |
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| Affiliation: | 1. Software Engineering Group, Leibniz Universität Hannover, 30167 Hannover, Germany;2. Institute for Interactive Technologies, Fachhochschule Nordwestschweiz, 5210 Windisch, Switzerland;3. Software Engineering Research Laboratory (SERL-Sweden), Blekinge Institute of Technology, 371 79 Karlskrona, Sweden;1. Department of Software Engineering, Faculty of Computer Science & Information Technology, University of Malaya, 50603 Kuala Lumpur, Malaysia;2. Department of ICT, Centre for Foundation Studies, International Islamic University Malaysia, 46350 Petaling Jaya Selangor, Malaysia;3. Department of Computer Science, Kulliyyah of Information & Communication Technology, International Islamic University Malaysia, 53100 Jalan Gombak, Kuala Lumpur, Malaysia |
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| Abstract: | This paper presents a systematic review of relevant published studies related to topics in Requirements Engineering, specifically, concerning stakeholder identification methods in requirements elicitation, dated from 1984 to 2011. Addressing four specific research questions, this systematic literature review shows the following evidence gathered from these studies: current status of stakeholder identification in software requirement elicitation, the best practices recommended for its performance, consequences of incorrect identification in requirements quality, and, aspects which need to be improved. Our findings suggest that the analyzed approaches still have serious limitations in terms of covering all aspects of stakeholder identification as an important part of requirements elicitation. However, through correctly identifying and understanding the stakeholders, it is possible to develop high quality software. |
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